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Customer Support Agent with Hungarian
WEBHELP SLOVAKIA s.r.o.
- Place of work: Remote work
- Basic wage component (gross) and other rewards: 1 000 EUR/monthUp to 120 euro bonus 60 euros as meal voucher benefit
- Start date: 15.05.2023 and 12.06.2023
- Contract type: full-time
Job description, responsibilities and duties
Answering inquiries about the shop, e-shop products, their delivery, payments for goods, etc.
Resolving the return or exchange of goods
Providing information about the gift card, its benefits, and usage
Troubleshooting personal accounts users
Checking payment transactions
The customer line is open daily Monday to Sunday (8:30-21:00)
Weekends, 2 shifts (morning & afternoon)
Resolving the return or exchange of goods
Providing information about the gift card, its benefits, and usage
Troubleshooting personal accounts users
Checking payment transactions
The customer line is open daily Monday to Sunday (8:30-21:00)
Weekends, 2 shifts (morning & afternoon)
Employee perks, benefits
Meal vouchers
Attractive bonuses according to the performance
Multisport card
Daily use of foreign languages, especially English
Great referral bonus
A team that is fair and human at all times, including corporate governance
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment
Attractive bonuses according to the performance
Multisport card
Daily use of foreign languages, especially English
Great referral bonus
A team that is fair and human at all times, including corporate governance
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment
Information about the selection process
Are you a motivated individual, with a passion for helping people and providing the best support to customers? Then apply TODAY!
For our client, a famous furniture company, we are now looking for Customer Service Agents. Home office-based position. Some of your responsibilities will include dealing with orders, refunds, and basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional.
For our client, a famous furniture company, we are now looking for Customer Service Agents. Home office-based position. Some of your responsibilities will include dealing with orders, refunds, and basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Intermediate (B1) and Hungarian - Proficiency (C2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Native Hungarian speaker
Advanced level of English language
Located in Slovakia
Experience as a sales assistant in the same retail store or experience from a similar position in the customer service center is a big plus
Excellent communication skills and customer orientation
Multitasking, stress resistance
Advanced level of English language
Located in Slovakia
Experience as a sales assistant in the same retail store or experience from a similar position in the customer service center is a big plus
Excellent communication skills and customer orientation
Multitasking, stress resistance
Advertiser
Brief description of the company
Through evolution and acquisition, today Webhelp is a 125,000+ people-strong global leader in business process outsourcing (BPO). We are specialized in customer experience outsourcing but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.