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Customer Support Agent with Hungarian Home-Office
Webhelp Enterprise Sales Solutions Czech Republic, s.r.o.
- Place of work: Remote work
- Basic wage component (gross) and other rewards: From 900 EUR/month120 Euro bomus
- Start date: January
- Contract type: full-time
Job description, responsibilities and duties
Answering inquiries about the shop, e-shop products, their delivery, payments for goods, etc.
Resolving the return or exchange of goods
Providing information about the gift card, its benefits, and usage
Troubleshooting personal accounts users
Checking payment transactions
The customer line is open daily Monday to Sunday (8:30-21:00)
Weekends, 2 shifts (morning & afternoon)
Resolving the return or exchange of goods
Providing information about the gift card, its benefits, and usage
Troubleshooting personal accounts users
Checking payment transactions
The customer line is open daily Monday to Sunday (8:30-21:00)
Weekends, 2 shifts (morning & afternoon)
Employee perks, benefits
Meal vouchers in the amount of 109 CZK (55% covered by the employer, 45% covered by the employee)
Attractive bonuses according to the performance
Multisport card
Daily use of foreign languages, especially English
Great referral bonus
A team that is fair and human at all times, including corporate governance
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment
Attractive bonuses according to the performance
Multisport card
Daily use of foreign languages, especially English
Great referral bonus
A team that is fair and human at all times, including corporate governance
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment
Information about the selection process
Are you a motivated individual, with a passion for helping people and providing the best support to customers? Then apply TODAY!
For our client, a famous furniture company, we are now looking for Customer Service Agents. Home office-based position. Some of your responsibilities will include dealing with orders, refunds, and basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional.
For our client, a famous furniture company, we are now looking for Customer Service Agents. Home office-based position. Some of your responsibilities will include dealing with orders, refunds, and basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
Hungarian - Proficiency (C2) and English - Advanced (C1)
Other knowledge
Microsoft Office - Skillful
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Native Hungarian speaker.
Advanced level of English language
Located in Slovakia.
Experience as a sales assistant in the same retail store or experience from a similar position in the customer service center is a big plus
Excellent communication skills and customer orientation
Multitasking, stress resistance
Advanced level of English language
Located in Slovakia.
Experience as a sales assistant in the same retail store or experience from a similar position in the customer service center is a big plus
Excellent communication skills and customer orientation
Multitasking, stress resistance
Advertiser
Brief description of the company
Webhelp is a global player in Business process outsourcing specialized in offering high-level customer experience and collaboration. More than 2000 customers place their trust in Webhelp to manage and optimize their processes and their day to day customer based relationships such as customer service, sales, and technical support. They trust Webhelp to implement acquisition, retention and operational solutions.
Number of employees
250-499 employees