Práca SME
Pridať inzerát

Customer Service Agent- Export (m/f/d)

VWR International s. r. o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 150 EUR/month
  • Start date: 01/12/2021
  • Contract type: full-time

Job description, responsibilities and duties

Would you like to contribute your part to the sustainable success of Avantor? Then start with us as Customer Service Agent- Export (m/f/d) and take on the following tasks:

Your Responsibilities:

• Communicating and coordinating with international customers
• Provide product and delivery information
• Complete order processing including transport organization and invoicing
• Preparation of certificates and all documents relevant for transportation
• Delivery management and complaint management
• Package tracking
• Clarification of pricing aspects with suppliers, as well as various information and certification requirements
• Receiving processing of orders from global customers with shipping addresses worldwide

Your Profile:

• Fluent language skills in German and English (written and spoken)
• Completed commercial education
• Experience in the field of customer service for Export business
• Independent, efficient, and accurate working style
• Ability to use Microsoft Office, SAP knowledge is an advantage
• Enjoy working and dealing with customers on the phone or via email
• Willingness to travel to Vienna during the induction

Our offer:

• Remote work
• Team-oriented network of colleagues
• Attractive and performance-oriented compensation
• Interesting, varying and independent activity
• Professional on-the-job training

Information about the selection process

Please apply via link:

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Educational Specialization


Language skills

German - Upper intermediate (B2) and English - Upper intermediate (B2)

Other knowledge

Microsoft Office - Advanced
SAP - Skillful

Driving licence



Brief description of the company

Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world. For information visit, and find us on LinkedIn , Twitter and Facebook .

Number of employees

10-19 employees