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Customer Supporter

Vialtis s.r.o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 100 - 1 500 EUR/month
  • Start date: asap
  • Contract type: full-time

Job description, responsibilities and duties

Our growing business is looking for a skilled problem solver to join our team as a Customer Supporter. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.
Responsibilities:
• Handle customer requests, questions, and complaints on a variety of support channels ex.: billing issues, product problems, service questions.
• Build a sustainable and mutually beneficial relationship between customers and our company.
Skills and Qualifications:
• Customer Service
• Quality Focus
• Documentation Skills
• Listening Skills
• Positive Attitude
• English on communicative level

Employee perks, benefits

We offer international environment in really increasing part of industry with the strong incremental trend. In daily activities Customer Support will get strong and close cooperate with sales and sales support team. Selected person will have introduction process with colleagues from similar position from different countries and unlimited attention from direct manger.

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University student

Language skills

English - Upper intermediate (B2) and Hungarian - Advanced (C1)

Other knowledge

Microsoft Office - Skillful

Advertiser

Brief description of the company

As a truly independent group, Vialtis is exclusively dedicated to international goods transport companies and currently have more than 20000 clients in over 40 countries.
Since 1982, we have developed longstanding business relationships with small to large hauliers, thanks to our professionalism, expertise and capacity to bring new opportunities for our clients.
For more info see www.vialtis.com

Number of employees

5-9 employees