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Specialist SAP HR Support and Administration (1st/2nd Level)

valantic people GmbH

Information about the position

  • Place of work: Bratislava I, Bratislava-Old Town, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 700 - 2 200 EUR/monthThe final salary depends on your skills/previous experience
  • Start date: ASAP
  • Contract type: full-time, part-time

Job description, responsibilities and duties

Our IT-Service Team is the first point of contact for our customers in the field of HR processes. You will be responsible for providing professional support mainly for our key customer and its employees, including collection, processing, or forwarding of requests by phone or in writing.

• Using Incident Management System to collect error messages and service requests in English.
• Categorizing and classifying error messages.
• Independently resolving errors and documenting incident-related activities in the Incident Management System.
• Consulting end-users on the use of the software product in the SAP HCM area.
• Supporting software-as-a-service solutions, including a learning platform.
• Communicating with our team, as well as with the customer's HR, end-users, and IT management.

• Experience working with Incident Management Systems.
• Experience in a support function position is desirable.
• Knowledge of SAP (HCM) processes, including infotypes, transactions, and reports, is desirable.
• Fluency in English is required, while knowledge of German is a significant advantage.

Employee perks, benefits

• Challenging tasks in a highly-qualified and engaged team.
• Systematic and continuing education opportunities to foster personal and professional growth.
• Motivated, innovative, and future-oriented business environment.
• Opportunity to gain valuable skills and experience working with a widely-used HR management system.
• Stress-free workplace that supports a healthy work-life balance, including home office options.
• Work in one of Bratislava’s best coworking spaces at Campus City, winner of the Office of the Year 2019 Award in the category Most Innovative Office. Our location in the city center provides excellent amenities, including a rooftop terrace, café within the office premises, joint breakfast once a month, Campus networking events, and various themed events throughout the year.

Information about the selection process

Please send your application in English (including CV and cover letter or few sentences about yourself)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) or German - Intermediate (B1)

Other knowledge

Microsoft Office - Advanced
SAP - Basic

The position is suitable for a fresh graduate


Personality requirements and skills

• Strong customer and service orientation with a passion for delivering exceptional service.
• Self-motivated, responsible, and quality-conscious approach to job performance.
• Ability to work in a structured, independent, and autonomous manner.
• Excellent communication and team skills with a collaborative and supportive approach.
• Technical insight and analytical thinking to better understand and resolve technical issues.


Brief description of the company

Since 2003 valantic people, an innovative and dynamically growing company which specializes in the support, optimization and further development of business processes in the field of SAP Human Capital Management (HCM), has earned an excellent reputation in the market. Due to the company’s high specialization in SAP Core HCM applications (such as time recording, payroll accounting, organizational management), the depth of its expertise is incomparable in the market. This has earned valantic people the trust of its customers and has seen it develop numerous top references in the enterprise customer segment from various industries. The employees of valantic people not only implement the SAP systems, but also assume responsibility for technical support and long-term maintenance. The consulting and support services are complemented by proprietary SAP add-on products that further simplify and automate HR processes for customers. Currently, there are about 110 employees working in several locations across Germany and in Bratislava, Slovakia.

Number of employees

100-149 employees


Contact person: Michal Pečuch
E-mail: send CV