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Back office specialist with French language

UPC BROADBAND SLOVAKIA, s.r.o.

Information about the position

  • Place of work: OFFICE POINT 8, Južná trieda, Košice-Juh, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 900 EUR/month+ 20% KPI bonus per month
  • Start date: 1. July 2022
  • Contract type: full-time

Job description, responsibilities and duties

We are looking for an autonomous, responsible and motivated colleague speaking good French who is interested in administration and customer care. We are focused on French speaking Swiss clients (Sunrise-UPC).
Please send us your CV in English or French. We are looking forward to welcome you in our company.
Job description:
- handling of customer requests regarding products and services in writing and via phone
- reception, registration and final handling of all customer requests
- feedbacks (call backs) to customers
- changes implementation in the database
- operative changes
- reporting

Employee perks, benefits

- on site trainings
- language courses
- flexible working time
- possibility to grow professionally
- 5 weeks of holiday also for employees to the age of 33
- hybrid type of working (office & home office)

Information about the selection process

Please include following text (agreement to process personal data) in your CV:
"Týmto dávam súhlas spoločnosti UPC BROADBAND SLOVAKIA s.r.o. k spracovaniu mojich osobných údajov v databáze uchádzačov o zamestnanie t.j. k ich ukladaniu na nosiče dát, uchovávaniu, vyhľadávaniu v nich, triedeniu, kombinovaniu a likvidácií v zmysle Zákona č. 122/2013 Z. z. o ochrane osobných údajov a o zmene a doplnení niektorých zákonov. Súhlas poskytujem na dobu neurčitú až do jeho písomného odvolania."

We will contact only candidates we have decided to invite for the interview process. Thank you for your understanding.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

French - Upper intermediate (B2)

Other knowledge

Microsoft Word - Advanced
Microsoft Excel - Advanced
Microsoft Outlook - Advanced

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- communication with clients in French language
- Back Office/Call Centre skills are advantageous
- working with database
- communication skills
- customer orientated attitude
- flexibility
- active spirit

Advertiser

Brief description of the company

UPC Broadband Slovakia is one of the leading companies in Slovakia providing TV services (digital and analog), broadcast optical internet and telephony. UPC is "triple play" provider = services of television, internet and telephony provides through one in-home wiring. UPC Broadband Slovakia is part of international company Liberty Global (NASDAQ: LBTYA, LBTYB), division UPC Broadband.
Liberty Global is the world's largest international cable company with operations in 14 countries. We connect people to the digital world and enable them to discover and experience its endless possibilities. Our market-leading services are provided through next-generation networks and innovative technology platforms that, when combined with those of Ziggo N.V., connected 27 million customers subscribing to 56 million television, broadband internet and telephony services at September 30, 2014. Liberty Global's consumer brands include Virgin Media, UPC, Ziggo, Unitymedia, Kabel BW, Telenet and VTR. Our operations also include Liberty Global Business Services, our commercial division, and Liberty Global Ventures, our investment fund.

Number of employees

250-499 employees