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Field Service Technician

Tomra Sorting s. r. o.

Information about the position

  • Place of work: Slovak Republic, Germany (The job requires travelling)
  • Basic wage component (gross) and other rewards: 1 400 EUR/monthFrom 1400 euro monthly depends on candidate skills
  • Start date: asap
  • Contract type: full-time

Job description, responsibilities and duties

We are looking for new colleagues to division RECYCLING, who will be responsible for:
• Field service work (maintenance, repair, installation, commissioning and optimization), worldwide.
• Give support (incl. Remote support) to clients in terms of technical issues and sorter performance.
• Provides detailed field reports that are useful for the whole organisation after every installation or technical intervention.
• Takes care of a timely reporting of activities, costs and other reporting.
• Training of customer maintenance and service personnel on site as well as TSS Service Engineers
• Prepare and review onsite service visits and help for service sales offers.
• Give support to Sales and Project Management
• Ensuring the maximum performance of the TOMRA Sorting systems in the field to satisfy the customers.
• Responsible for an effective field service work in terms of costs and timing
• Work with technical team to ensure to get sufficient documentation.
• Feedback to other departments (service / clients)
• Give ideas about improvement possibilities (quality/efficiency/profitability)
• Act positively and customer oriented
• Field service work/optimization

Employee perks, benefits


• work in a stable international company
• company car for private use
• friendly atmosphere and pleasant Nordic culture in the workplace
• motivating salary evaluation
•50% of 13th-month pay regardless to company results
• annual bonus
• contribution to DDS
• financial reward for seniority
• referal bonus 1,000€
• in the case of overtime work, supplies beyond the scope of the Labor Code
• 2 days holiday beyond the scope of the Labor Code
• meal vouchers in the change of 5,10€
• free on-the-job trainings
• home office available upon the agreement
• financial contribution for education - English language course
• possibility to participate in fire sports activities - football, tennis, table tennis, volleyball, Multisport card
• possibility of business trips
• employee bus transport (PK - Tomra, Tomra - PK)

Information about the selection process

• Few years “hands-on” experience in a B2B, Industrial Equipment support role
• In-depth Knowledge of electrical systems and fault finding.
• Advanced IT and network skills
• Full clean driving license essential
• Good English skills spoken and written, preferably other languages.
• Good communication skills, Cross-cultural competence
• Being self-motivated and having the proven capacity to fully complete tasks
• Flexible and willingness for international travel
• Team-Player with capability to work independent

Expected date of completion of the selection process

15 July 2022 (there are still 9 more days)

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

engineering, technical

Language skills

English - Upper intermediate (B2) and Slovak - Advanced (C1)

Other knowledge

Microsoft Office - Skillful

Driving licence


Experience in the position/sector


Number of years of experience


Personality requirements and skills

• Strong communication and facilitation skills with demonstrated ability to present complex technical information and issues in a user-friendly manner.
• Good in spoken and written English
• Excellent technical problem-solving, troubleshooting, and follow-up skills
• Ability to relate to customers, their views and issues, locally and in other countries and cultures.
• Motivated individual who has a passion for Engineering
• Socially outgoing, ability to handle stress


Brief description of the company

From the beginning, TOMRA has invested substantially in developing sorting technology geared to the needs of a changing world. TOMRA Sorting technology increases the waste-stream yield by ensuring consistent quality of output, enhances production line flexibility and allows material composition to be monitored to improve grading of fractions. At TOMRA, our flexible sorting systems function effectively with an extremely wide variety of material streams. They successfully perform an extensive range of sorting tasks and are able to both prepare and sort material of metals and waste for either mechanical recycling or energy recovery. It specializes in Peeling Systems, Electronic Sorting Equipment and Food Chilling - Freezing Systems for the Vegetable, Potato, Fruit and Convenience Food Processing Industries - see web site

Number of employees

250-499 employees


Contact person: Zuzana Podolanová
E-mail: send CV