Engineer - Workplace IT Support Specialist
TMF Services Slovakia s. r. o.
- Place of work: Bratislava
- Basic wage component (gross) and other rewards: 1 600 - 2 100 EUR/month
- Contract type: full-time
Job description, responsibilities and duties
DISCOVER THE ROLE
Workplace IT Engineers (IT support) is where all these technologies meet up. The ideal candidate for this role is a customer-oriented IT individual. They will be facing end users on daily basis and ensuring the technology is delivering its utmost. This role will be great opportunity to start your career in IT within international environment.
Key Responsibilities:
Troubleshooting problems related to day-to-day operations, hardware and software use by TMF employees working in the office and remotely;
Monitoring and managing tickets;
Preparing workstations for operation in accordance with TMF standards;
Maintenance IT infrastructure in the office;
Provide Hand & Eyes support to regional IT teams;
Organizing and tracking assets of inventory using the proper tools for it.
Key Requirements:
English on minimum B1/B2 level;
Fluent Slovakian or Czech language;
Understanding in Windows 10 and end user peripherals;
Good analytical thinking and troubleshooting skills;
Customer service oriented, with good communication skills, patient, and able to provide guidance to end users;
Understanding of Microsoft technologies, active directory, NTFS and share permissions, backups.
WHAT'S IN IT FOR YOU?
Attractive benefit package;
Work with colleagues and clients around the world on interesting and challenging work;
We provide internal career opportunities so you can take your career further within TMF;
Continuous development is supported through global learning opportunities from the TMF Business Academy;
You’ll be helping us to make the world a simpler place to do business for our clients;
Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work;
Strong feedback culture to help build an engaging workplace;
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
Workplace IT Engineers (IT support) is where all these technologies meet up. The ideal candidate for this role is a customer-oriented IT individual. They will be facing end users on daily basis and ensuring the technology is delivering its utmost. This role will be great opportunity to start your career in IT within international environment.
Key Responsibilities:
Troubleshooting problems related to day-to-day operations, hardware and software use by TMF employees working in the office and remotely;
Monitoring and managing tickets;
Preparing workstations for operation in accordance with TMF standards;
Maintenance IT infrastructure in the office;
Provide Hand & Eyes support to regional IT teams;
Organizing and tracking assets of inventory using the proper tools for it.
Key Requirements:
English on minimum B1/B2 level;
Fluent Slovakian or Czech language;
Understanding in Windows 10 and end user peripherals;
Good analytical thinking and troubleshooting skills;
Customer service oriented, with good communication skills, patient, and able to provide guidance to end users;
Understanding of Microsoft technologies, active directory, NTFS and share permissions, backups.
WHAT'S IN IT FOR YOU?
Attractive benefit package;
Work with colleagues and clients around the world on interesting and challenging work;
We provide internal career opportunities so you can take your career further within TMF;
Continuous development is supported through global learning opportunities from the TMF Business Academy;
You’ll be helping us to make the world a simpler place to do business for our clients;
Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work;
Strong feedback culture to help build an engaging workplace;
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
Requirements for the employee
Candidates with education suit the position
Primary education
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Intermediate (B1) and Slovak - Advanced (C1)
Advertiser
Brief description of the company
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9,100 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.
Number of employees
50-99 employees