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Customer support specialist with German

TGD k. s.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 600 EUR/monthEmployees get fix salary of 1600 euros gross. + Team Bonus during winter season : (it could vary from 200 to 700 depending on performances)
  • Start date: 01.11.2022
  • Contract type: full-time

Job description, responsibilities and duties

Our clients are booking ski equipment online on our websites all over Europe.
Your role is to help them:

- Be the prime contact for clients’ inquiries
- Handle all incoming calls and emails from the business clients and suppliers in a professional manner by demonstrating and using professional knowledge
- Ensure continuous improvement of response time to queries
- Work as Team Player to achieve team goals and insure the good dynamic of the work environment

Employee perks, benefits

SALARY:
Competitive salary + Monthly Bonuses
Weekend Extra Bonuses

ENVIRONMENT:
Small international team composed with easygoing cool people
Agile organization
Growing Company
Opportunity to grow inside the company and join other departments

Requirements for the employee

Candidates with education suit the position

Primary education
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Strong phone contact handling skills and active listening

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively

Positive Attitude

Excellent language skills in German

Good PC skills (Microsoft Office, Zendesk etc..)

Advertiser

Brief description of the company

Founded in 2006, ALPINRESORTS.com is the largest online marketplace for ski rental bookings in Europe. We have around 1150 shops partner all over Europe.
Over the past season we generated online booking in Germany, Austria, Switzerland, Italy, France, Andorra and Bulgaria via ALPINRESORTS.com.
By booking online clients can save an online discount up to 60% and time as well.
Our business is growing every year, which explain why we are looking for new people to deliver the best customer experience to our clients around the world.

Contact

Contact person: Benjamin Dorey, M.Sc.
Tel.: +33688199332
E-mail: send CV