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Digital Marketing Specialist with Czech for Social Media Project (m/f/d) in Poland

TELUS International

Information about the position

  • Place of work: Gdańsk, Poland
  • Basic wage component (gross) and other rewards: From 1 400 EUR/month6500zł gross + bonus up to 1500zł gross
  • Start date: 25.01.2022
  • Contract type: full-time, part-time

Job description, responsibilities and duties

• Contacting new and existing clients (Agencies or Advertisers) via phone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Improve client’s experience by driving optimal and appropriate product adoption
• Manage a portfolio of clients with responsibility for growing revenue
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products
• Produce success stories from advertisers who have had success in growing their business by using the products
• Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success

Employee perks, benefits

• Comprehensive product training and intensive training-on-the-job
• Flexible planning of working hours for a good work-life-balance
• Internal training and further education possibilities via our campus
• Advancement opportunities in our international company
• Fixed basic remuneration with attractive bonus options
• Highly motivated and dedicated team with flat hierarchies and informal culture
• Great office with modern workplaces as well as free drinks and regularly fresh fruits as a little extra motivation
• Private medical healthcare

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Czech - Proficiency (C2) and English - Upper intermediate (B2)

Other knowledge

Microsoft Office - Advanced

Number of years of experience

3

Personality requirements and skills

• Experience in digital marketing or online sales organization
• Proficient level of Czech language with excellent communication skills
• English language on B2 level minimum
• Knowledge of MS Office and use of voicemail and electronic mail systems
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales
environment
• Proactive mind set with regards to identifying issues and opportunities as well as communication with clients
• Highly motivated and goal-oriented
• Takes direction well while also demonstrating proactive behaviour
• Creative decision-making skills and proven ability to work independently
• Strong attention to detail and follow-up skills
• Ability to multitask and work under pressure
• Feels comfortable contacting clients via phone, chat or email

Advertiser

Brief description of the company

Since founded in 1998, excellent customer service is our passion – 2020 we went one step further and are now part of TELUS International. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

Number of employees

1000 and more employees