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Customer Care Specialist Part-time

Sygic, a. s.

Information about the position

  • Place of work: Mlynské nivy 16, Bratislava
  • Basic wage component (gross) and other rewards: 5 EUR/hourThe final salary is upon agreement.
  • Contract type: agreement-based (Temporary jobs), internship, work experience

Job description, responsibilities and duties

Our work would not make sense if we did not have satisfied users. And our colleagues in the Customer Care team play a vital role in this. They represent Sygic in communication with our users and are the first to listen to them, understand them and seek solutions with them. We are now looking for a solid personality to complete our Customer Care team, listening and communicating decently. Someone who wants to provide exceptional customer service, be technical support for them, and show them how to get the best experience from Sygic.

Employee perks, benefits

- Most people in Sygic love our corporate culture. Here, you will find leaders in their field and people with whom you will go to a festival or a family vacation in the summer.
- We convince ourselves that we can make almost everything out of the house. The home office will be in agreement with your leader. We want to give you such flexibility that will help you work well and keep you with the team on one wave (which in practice means about 1-2 days of office per week).
- Regular hackathons, all-hands meetings, and joint breakfasts, dinners,...We like our work, and we want to celebrate success after work on the terrace (when the pandemic allows).
- You can choose your benefits yourself through the cafeteria system. Culture, books, health care, wellness, trips, music, sports ...
- We are sitting in one of the most beautiful offices in Slovakia. More than 95% of our people are proud of our offices. You can feel comfortable at home here, but also sew up and work concentrated.
- Startup agile spirit and understandable processes will allow you to grow faster or, e.g., to talk to the CEO in person at any time. In addition, if you want to move to another position within Sygic after some time, you are the first relevant candidate for us.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student

Language skills

English - Advanced (C1)

Personality requirements and skills

- Advanced English (a must)
- Any other foreign language is a plus
- You are keen to learn (training will be provided)
- You are interested in IT, the latest technologies and apps
- You are an expert in polite communication with clients


Brief description of the company

In Sygic, we are changing the way people travel. We connect smartphones with cars, help families stay in touch, and navigate fleets around the world. We are pioneers in hybrid navigation for smart devices such as Google Glass and Apple Watch.
In 2004 we started in an office with ​​25 square meters as a small startup. Today our app is one of the most successful navigation solutions for more than 200 million downloads. Our software is available worldwide in more than 30 languages. We were famous for the Sygic GPS Navigation mobile application, the first navigation app on the Appstore, and the second on Google Play.

Although we are far from the only player in the navigation business, we were the first to develop some great features. Our app was the first in the world:
- with 3D maps
- with integrated Head-up Display functionality
- with Dashcam functionality
- with integrated online parking information at the destination
- with augmented reality within the Real View Navigation functionality

Our users are considered part of the Sygic development family. We listen to their suggestions and try to ensure that our product still brings them added value.

Number of employees

100-149 employees

Company address

Sygic a. s.
Mlynské Nivy 16
82109 Bratislava