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Customer Care Specialist (part-time)
Sygic, a. s.
- Place of work: Sygic, Mlynské nivy, Bratislava, Slovensko (Job with occasional home office)
- Basic wage component (gross) and other rewards: 5 EUR/hourThe final salary is upon agreement.
- Contract type: part-time
Job description, responsibilities and duties
Our work would not make sense if we did not have satisfied users and our colleagues in the Customer Care team play a vital role in this. They represent Sygic in communication with our users. They are the first to listen to them, understand them, and seek solutions. We are now looking for a solid personality to complete our Customer Care team, listening and communicating decently. Someone who wants to provide exceptional customer service, be technical support for our customers, and show them how to get the best experience from Sygic.
We do not take phone calls; your communication with users will be only thru reviews or emails.
We do not take phone calls; your communication with users will be only thru reviews or emails.
Employee perks, benefits
WE TAKE GOOD CARE OF PEOPLE, AND OUR BENEFITS ARE A PERFECT PROOF OF THAT:
- Enjoy company events: hackathons, all-hands meetings, joint breakfasts, Christmas parties, summer teambuilding, and others.
- We support your mental health. If there is anything you want to discuss with a mental health professional, we offer free, anonymous psychological counseling with experts.
- Access to Coursera.org website, which offers 5.000 courses to develop your skills.
- You can enjoy sports and wellness with us thanks to a multi-sport card.
- Flexible working hours with regular home office option.
- We are all on a first-name basis, we don't do dress codes, and you can usually meet 4-legged friends here as our office is pet friendly.
- We are seated in one of the most beautiful offices in Slovakia. More than 95% of our employees are proud to bring visitors and show them around.
- When you come to the office, a good chair and a height-adjustable table will await you to make your workday more comfortable.
- Beautiful terrace with a grill that you'll love chilling on.
- Free coffee, tea, and breakfast cereals go without saying. Our fully equipped kitchen is also at your disposal.
- Enjoy company events: hackathons, all-hands meetings, joint breakfasts, Christmas parties, summer teambuilding, and others.
- We support your mental health. If there is anything you want to discuss with a mental health professional, we offer free, anonymous psychological counseling with experts.
- Access to Coursera.org website, which offers 5.000 courses to develop your skills.
- You can enjoy sports and wellness with us thanks to a multi-sport card.
- Flexible working hours with regular home office option.
- We are all on a first-name basis, we don't do dress codes, and you can usually meet 4-legged friends here as our office is pet friendly.
- We are seated in one of the most beautiful offices in Slovakia. More than 95% of our employees are proud to bring visitors and show them around.
- When you come to the office, a good chair and a height-adjustable table will await you to make your workday more comfortable.
- Beautiful terrace with a grill that you'll love chilling on.
- Free coffee, tea, and breakfast cereals go without saying. Our fully equipped kitchen is also at your disposal.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
Follow-up/Higher Professional Education
University student
Language skills
English - Advanced (C1)
Personality requirements and skills
- Advanced English (a must)
- Any other foreign language is a plus
- You are keen to learn
- You are interested in IT, the latest technologies and apps
- You are an expert in polite communication with clients
- Any other foreign language is a plus
- You are keen to learn
- You are interested in IT, the latest technologies and apps
- You are an expert in polite communication with clients
Advertiser
Brief description of the company
We are Sygic; we have been changing the way people travel since 2004. We connect smartphones with cars, navigate you home, make sure of your safety, and navigate fleets worldwide.
We are known for the Sygic GPS Navigation mobile application, the first navigation app on the Appstore and the second on Google Play, but today we are much more! After all these years, we extended, but the focus and start-up mentality remains. We became part of the Eurowag group in 2019, and now, we are happy to work on products that connect both visions into one. Together we work to simplify the life of fleet companies worldwide.
Our users are considered part of the Sygic and Eurowag development family. We listen to their suggestions and try to ensure that our product still brings them added value.
We are known for the Sygic GPS Navigation mobile application, the first navigation app on the Appstore and the second on Google Play, but today we are much more! After all these years, we extended, but the focus and start-up mentality remains. We became part of the Eurowag group in 2019, and now, we are happy to work on products that connect both visions into one. Together we work to simplify the life of fleet companies worldwide.
Our users are considered part of the Sygic and Eurowag development family. We listen to their suggestions and try to ensure that our product still brings them added value.
Number of employees
200-249 employees