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Senior Process Improvement Specialist

Swiss Re

Information about the position

  • Place of work: Mlynské nivy 12, Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 1 700 EUR/monthOur final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group. You can look forward to extra rewards and benefits including an attractive performance-based bonus.
  • Contract type: full-time

Job description, responsibilities and duties

Are you self-motivated, energetic, and enthusiastic about processes? Want to support in the execution of the planned activities and help us reach our goals? Can you bring processes to life and make an impact on a global level?

If yes, then we have an exciting opportunity for you in our Process Excellence team.

In this global role, you will be working very closely with the Accounting and Reporting Production teams to identify, streamline, harmonize, continuously improve and maintain our global processes. You will drive operational excellence through continuous improvement by working and partnering with the business to identify improvement areas and structuring, planning and leading cross-functional end-to-end projects from start to completion that deal with operational efficiency, process improvement, technology and compliance that ultimately contribute towards our strategic business targets.

Would you like to be a part of our team? Apply and join us!

Main duties:
• Drives global process harmonization and improvement, reviews and where possible aligns and documents global improved standards and local deviations across the value chain
• Analyze, define, and document business processes. Complete “as is" and “to be" process flow descriptions and diagrams using enterprise architecture frameworks and tools
• Drive decisions by data analysis, provide insights and build up business cases considering the implications from business requirements
• Understanding and evaluating all critical processes and identifying areas of inconsistency or inefficiency including recommendation of solutions to optimize processes
• Bring in solution ideas and use problem solving methodologies (such as DMAIC/Six Sigma, Lean, Design Thinking, Systems Thinking)
• Facilitate meetings and workshops with business experts (SME's) related to assigned projects
• A project management and change management expert in planning, structuring, leading and completing cross-functional, global projects
• Hands-on leader and driver of implementation efforts globally
• Build-up and execution of global and regional change management and communication plans
• Provide transparency on progress by actively communicating with all involved partners across regions

About the Team
Our team belongs to the Accounting & Reporting Office, a team spread across the world that provides advice and acts as trusted partner to Swiss Re Finance teams globally in the management of governance framework and process improvement. Our A&R Production Process Excellence team advises on risk mitigations in process and control related matters.

We are part of the Accounting and Reporting Production in A&R Production, which is responsible for the making of the financial numbers, the consolidation of financial views in Reinsurance for external reporting and ensuring consistency across US GAAP, statutory and economic reporting bases.

Information about the selection process

This job offer is suitable for people who have been impacted by the invasion of Ukraine.

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• At least 4+ years of experience in Business Process Management
• Passionate to explore new ways and challenge the status quo by continually seeking improvement opportunities, as well as new software-driven solutions
• Experience with process management tools and process excellence methodologies (i.e. Lean, Six sigma tools, design thinking).
• Experience in conducting RIE (Rapid Improvement Events) and workshops
• Ability to translate ideas into clear and consistent priorities as well as an easy-to-understand story line
• Strong customer focus with developed conflict management skills
• Proven management consulting experience
• Strong leadership, problem solving, analytical, presentation skill and decision-making skills
• Ability to lead multiple meaningful priorities in a fast paced and multifaceted environment
• Ability to empower diverse groups and inspire change
• Strong PC skills: Microsoft Word, Excel, PowerPoint, Project, Visio/ARIS, and SharePoint.
• Prosci / ADKAR, PMP, Six Sigma certification a plus

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Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1000 and more employees