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Chapter Lead: Learning and Development Manager - Employee Workplace

Swiss Re

Information about the position

  • Place of work: Mlynské nivy, Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 3 200 EUR/monthOur final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group.You can look forward to extra rewards and benefits including an attractive performance-based bonus.
  • Contract type: full-time

Job description, responsibilities and duties

We, Employee Workplace, a unit within Group Technology Services, are looking for a Senior Catalyst Leader and Learning and Development Manager who has a passion for people, a knack for navigating complex people situations and who would like to have a significant impact on the personal and professional development of the people within the chapter and our organization overall.

As a Chapter Lead, your main duties will be to:

- Enable and drive personal and professional development by fostering upskilling /reskilling / cross-skilling practices for the organization and identifying growth and learning opportunities for individuals, so that we remain future-ready
- Create and articulate modern learning vision/approach that may include platforms, social-engagement, community generated content (curation), etc., and planning and preparing efficiently with a flexible and engaging approach to adult learnin
- Designing the learning plans and strategy by collaborate with different teams across the organization to develop learning content and assets.
- Drive or support successful achievement of project goals, tasks, and deliverables through use of agile approaches
- Demonstrate digital fluency with a variety of tools to drive engagement, collaboration, and learning
- Inspire, lead, mentor and coach a sizable number of individuals (aprox.20 internal employees) and teams in multi-disciplinary cross-functional set-ups across the globe in the position as their line manager and according to the shared leadership vision of Swiss Re InfoTech

Additionally, you will also be responsible to:

- Be part of the Shared Leadership team, where you will contribute to and take part of decisions that are crucial to the organization and that have ongoing impact
- Collaborate with colleagues to continuously improve and to resolve complex / nonroutine individual, team, and organizational issues (including hands-on /implementation of solution)
- Co-create a safe environment that embraces diversity and allows leadership from every seat and failure to happen as part of continuous learning/ growth
- Encourage contribution and involvement from others through co-creating a shared vision and empowering people and teams to drive transformative change and with that grow organizational capability
- Co-create an inspiring and productive work culture that enables reflection and supports constant learning and improvement while mobilizing inner solutions

About the Team

GTS Employee Workplace provides cutting-edge products, services and support enabling
Swiss Re's workforce to work from anywhere (remote and in every location), anytime in a
stable and secured environment; giving them the time to focus and innovate.

We achieve this through:

- Developing and maintaining a comprehensive portfolio of standard end to end digital workplace products and services needed to support productivity, collaboration, and communication (e.g., Microsoft Office 365, Windows 10)
- Local office workplace hardware lifecycle management, support, and provisioning
- Supporting local or regional office and individual business unit requirements in the area of footprint changes, legal and compliance requests, BCM and ITSCM events.
- Standardizing our portfolio catalogue of services and end user technology products, helping to provide greater transparency and efficiency, enabling every employee to be educated and supported equally regardless of their respective location.
- Leveraging our global, regional, and local vendors, suppliers, and service provider relationships to balance value for money and high-end technical solutions.

Information about the selection process

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, including gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

To be successful as a Chapter Lead in this environment you need to have:

- A background as Learning and Development Manager in the area of Technology services. Additionally, background as a Line Manager in IT, Coach (Personal, Team or Organisational Development Coach) or in HR (Organization and People Development, Business or Talent Partner)
- A track-record managing individuals and teams in challenging situations and environments that require sensibility, collaboration, dedication, and motivation
- Leadership Agility – know and consciously decide when to act as an Expert, Achiever or Catalyst. Sense and offer to act as Coach or Mentor depending on what's best for the employee and the organisation
- Extensive experience in building and maintaining trustworthy relationships and a dialogue with and among the people
- Extensive listening and communication skills with strong attention to both, the big picture/ system overall as well as on the details/ the individuals within
- A 'can do' mentality with strong motivational skills and the ability to react dynamically, effectively and efficiently to an everyday changing environment
- A curious mind that explores all and every possibility for continuous improvement and the ability to think and act conceptually, analytically, and hands-on based on hard and soft data
- A sincere interest for people, teams and organisations, their growth and well-being
- Coaching skills in line with standards defined by ICF (International Coach Federation)
- Cultural awareness and international experience


Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1000 and more employees