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Payment, Billing & Collection Specialist

Swiss Re

Information about the position

  • Place of work: Mlynské nivy 12, Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 1 200 EUR/monthThe minimum gross monthly base salary for this role is 1200 EUR full time. Our final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group. You can look forward to extra rewards and benefits including an attractive performance-based bonus.
  • Contract type: full-time

Job description, responsibilities and duties

About iptiQ

iptiQ is a risk tech start-up within Swiss Re Group. Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

iptiQ provides digital, bespoke and transparent L&H and P&C protection products in a B2B2C manner. Founded in 2014, we're transforming the way consumers buy insurance with a unique digital insurance engine which incorporates the latest technology with world-class underwriting capabilities. We build strong partnerships to sell insurance via trusted brands.

About the Role

This is a rare opportunity to join a new business unit within an established company, combining the dynamic spirit of a start-up with the backing of Swiss Re's strong organization. We are a young and motivated team, organized to provide creative solutions for insurance distributors that engage with consumers in digital ways.

We are searching for a specialist who will be a member of our newly- built Payment, Billing & Collection team taking care of life and non- life portfolio in EMEA region. You will be responsible to ensure smooth payment processes in our production systems. You will collaborate closely with Operational and Technology depts.

As a Payment, Billing and Collection specialist:

• You will execute tasks and processes which require manual intervention
• You will be responsible for monitoring and reporting of incoming payments
• You will be responsible for driving issue resolution with other departments and execute correction in the system
• You will participate in defining the rules for payment billing and collection processes
• You will be empowered to drive process improvements to increase efficiency

Information about the selection process

This job offer is suitable for people who have been impacted by the invasion of Ukraine.

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

About You

• You have strong analytical skills
• You are data-driven and like working with numbers
• You are detailed and solution oriented, motivated to learn
• You have strong interpersonal and communication skills to drive discussion with colleagues, articulate your opinions and listen to the others
• You are proficient in English
• You are good at MS Excel (VLOOKUP function, pivot tables etc.)


Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1000 and more employees