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Client Training Administrator (Learning & Development)

Swiss Re

Information about the position

  • Place of work: Mlynské nivy 12, Bratislava
  • Basic wage component (gross) and other rewards: From 1 200 EUR/monthOur final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group. You can look forward to extra rewards and benefits including an attractive performance-based bonus.
  • Contract type: full-time

Job description, responsibilities and duties

About the team
We are part of the Swiss Re Institute (SRI). SRI builds competitive advantage in risk knowledge, underwriting and capital allocation. Through our research & development, Swiss Re is recognised as the pre-eminent knowledge company in the insurance industry.

You will join the SRI Research & Engagement team. Our team provide external strategic advice and foresight to support better understanding of our risk landscape and commercial opportunities. We explore ideas and data with leading academic, industry and government partners to create conditions facilitating better decision making. SRI's main goal is to incubate strategic business propositions and ready them for commercialisation.

We differentiate in the competition through client events, client training and programmes for client executives. Brandon Hall awarded Swiss Re Institute's Insurance Management Simulation the Silver Award for "Best Use of Games/Simulations for Learning" in 2021.

About the role
Are you a hardworking administrative professional and organiser who would like to support Swiss Re's client training programmes globally? We need an individual with eyes for details who enjoy working behind the scenes, collaborating with our programme leaders, event managers, communication specialists and third-party providers.

You help to organize outstanding virtual, hybrid and on-site client programmes globally. Client training is a value-adding service for our preferred clients and a meaningful market differentiator.

Your main responsibilities will be:
- Handle the client programme nomination and invitation process for clients in close collaboration with the client management teams
- Handle the interface between us, Swiss Re events team and third-party providers:
- Review and streamline client programme processes related to internal and external collaborations
- Manage CGD website, intranet content and other promotional material for both internal and external marketing.
- Ensure high quality data management and reporting using Learning Management System (Adobe Captivate Prime), Client Relationship Management System, Event Management System and our planning and reporting tool MyInstitute
- Manage post-event activities, such as event evaluation and reports
- Deputy function for Client Programmes Manager
- You have the potential to co-develop and co-moderate client programmes

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- A forward-thinking individual with great interpersonal skills, able to work to with a diverse set of people
- You show strong project management skills and are used to collaborating and coordinating with cross-functional project teams
- Client centric, service- and solution-minded work demeanour
- You like to set up procedures to maintain high quality standards and dedicate your attention to details
- You are computer savvy; proficient in MS Office, especially PowerPoint, Excel, SharePoint (and are willing to work with new collaboration and training tools)
- Your command of English is excellent, knowledge of German is an advantage
- You have a vocational education with experience in events, hospitality or learning & development
- Experience administrating learning or event management systems is a plus

We are looking forward to your application!

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

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Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1000 and more employees

Company address

Swiss Re Business Services (Slovakia) s.r.o.
Mlynske nivy 12
821 08 Bratislava

Contact

Kontaktná osoba: Terezia Srsnova