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Records and Information Manager

Swiss Re

Information about the position

  • Place of work: Mlynské nivy 12, Bratislava
  • Basic wage component (gross) and other rewards: From 1 700 EUR/monthMinimum base salary for this job is from 1700 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits. *
  • Contract type: full-time

Job description, responsibilities and duties

Are you experienced in managing records and keen to learn more? We have an opportunity for you to join our Data Life-Cycle Management team and work on a wide range of topics with skilled colleagues. If you are passionate about data and documents and you enjoy solving issues in our daily work and projects, then we want you to join us!

Envision those millions of documents a global reinsurer generates when signing new business, managing cashflow, evaluating risks and many more. How can we ensure all employees keep the right documents, store them securely and make them at the same time easily accessible whilst complying to all external and internal regulations?

As a Records and Information Manager you will get the opportunity to understand a variety of business in our company – reinsurance, insurance, risk, finance, IT, HR, etc. You will coordinate and supervise operating processes, follow up on requests and issues, support our global vendor manager and consult our internal customers from different business functions and regions on Records and Information Management processes with the goal to ensure Swiss Re is aligned with legal, regulatory and business requirements.

What will you do in detail?
- You coordinate and supervise daily operations related to the management of physical records
- You proactively reach out to our customers to support them in managing the life-cycle of their records
- You consult our customers on requests related to Records and Information Management
- You work with Swiss Re's core systems for managing the life-cycle of records
- You drive topics forward independently and with visible results to change and improve the experience of our customers
- You interact with our key stakeholders from the Corporate Real Estate & Services unit and engage in partnering for new solutions
- You support our global vendor manager and have regular, direct interactions with our vendors
- You evaluate alternative options and solutions and bring in ideas for continuous improvement of our processes and services
- You collaborate closely with our global team to gain knowledge and exchange knowhow

About the Team

We are a global and dynamic team of Records and Information Management experts. We support and consult our customers in managing the life-cycle of their documents, provide related services and handle operational activities globally. We work in an agile environment and live an open, self-organized team culture.

If you are passionate about data and documents and you enjoy providing best services to customers, we wish to talk to you about joining our highly engaged and customer-oriented team.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- You are a dynamic person who demonstrates a "can do" attitude
- You work independently and manage multiple deadlines while demonstrating flexibility
- You have a solution-oriented mindset with a focus on service provision and customer satisfaction
- You have an excellent attention to detail and ability to effectively meet deadlines with quality work completion
- You enjoy analysing and defining solutions
You are comfortable working with processes and business applications
- You are a great teammate, willing to help the whole team grow and to further develop yourself
- You embrace an agile working culture in a global, multicultural team
- You have excellent verbal and written communication skills in English
- You can easily and effectively present to customers, stakeholders, management and team members
- You are strong in using MS Office (i.e. Excel, Power Point, SharePoint, Teams)
- It would be an outstanding plus if you bring experience in Information and Records Management as well as IT applications and processes with you

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Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1000 and more employees

Company address

Swiss Re Business Services (Slovakia) s.r.o.
Mlynske Nivy 12
821 08 Bratislava

Contact

Kontaktná osoba: Maria Pollakova