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Network Partner Coordinator

Swiss Re

Information about the position

  • Place of work: Mlynské nivy, Bratislava
  • Basic wage component (gross) and other rewards: From 1 500 EUR/monthMinimum base salary for this job from 1500 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits. *
  • Contract type: full-time

Job description, responsibilities and duties

As a Network Partner Coordinator (NPC) you will play an important role in the implementation of Global Programmes by being the link between Swiss Re Corporate Solutions Producing Offices, the International Program Managers and the Network Partners around the world.

NPCs ensure local policies are issued and serviced in line with our global client's requirements, market regulations and SLAs. In addition, you will support the International Network Managers in training Network partners on SLAs, processes and the use of the Network Partner Portal as well as ensuring regulatory and country specific data collection from many countries around the globe.

Key responsibilities:
- Support transactional business and coordination of local policy and invoice issuance process using our IT Tools for a defined set of International Programs.
-Conduct Local Policy Quality Control process, ensuring policies are issued in a timely and accurate manner, in adherence to Service Level Agreements and local policy requests.
- Coordinate "Pre Quote/Pre Bind" Processes, Service Exceptions, Issuance of endorsements between Producing Offices and Network Partners.
- Support local premium collection for Network Partners.
- Conduct booking and binder verification processes for Network Partner policies.
- Collect and document knowledge of individual network partners and local regulations.
- Support process enhancement initiatives as well as the creation and maintenance of Standard Operating Procedures.
- Support the Central Claims Coordinator for queries on Network Partner policies.
- Support International Network Managers on training of Network Partners.
- Monitor and report on performance of Network Partner.

About the Team
The International Program Management teams is part of the International Program Operations team and manages the relationship between Swiss Re Corporate Solutions and the Network Partners. We work closely with many SRCS teams and Network Partners around the globe to win and service Primary Multinational Insurance Programs for Global Corporate Clients.

Information about the selection process

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1) or Spanish - Upper intermediate (B2) or German - Upper intermediate (B2) or French - Upper intermediate (B2)

Personality requirements and skills

Professional Profile:
- Minimum of a university bachelor degree or equivalent.
- At least 3 years experience working within Operations, Finance, (Technical) Accounting or International Business.
- Prior experience working in International Insurance Business environment as Underwriting Support or Network Hub Specialist will be an asset.

- Fluent in Business English is a must.
- Spanish, German, French and other languages are an asset.

Personal Skills:
- Team player with excellent communication skills.
- Ability to build and maintain effective relations in a multi-cultural environment
- Demonstrate strong communication and negotiation skills both verbal and written.
- Ability to handle multiple priorities, work independently and deliver high-quality products under pressure.
- Quality focused, attention to detail and solution oriented, persistent and thorough.
- Goal-orientation and willingness to continuous learning and improvement.
- Prior international experience (living and working abroad, or used to work within multinational team set-up) will be an asset.

*Start date: 1st October 2020 or by agreement.*


Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1000 and more employees

Company address

Swiss Re Management AG
Mill Nivy 12
821 08 Bratislava