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IT Service Engineer

Swiss Re

Information about the position

  • Place of work: Mlynské nivy 12, Bratislava
  • Basic wage component (gross) and other rewards: From 1 200 EUR/monthMinimum base salary for this job is from 1200 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits. *
  • Contract type: full-time

Job description, responsibilities and duties

Are you passionate about Information Technologies and you would like to extend your knowledge? Do you like communication with customers and colleagues all around the world? Would you like to become a part of friendly environment where you can learn from your colleagues? If you answered yes, we are looking forward to know you better.

Main responsibilities:
- Perform access reconciliation for business and infrastructure applications
- Support customers with periodical access reviews
- Communicate and cooperate with Identity and Access Management stakeholders
- Maintain positive communication level towards customers
- Work on projects related to identity and access
- Complete assigned tasks / tickets timely with quality while meeting established service level agreements
- Rely on instructions, pre-established guidelines, policies and procedures to perform job functions
- Contribute in definition of the new processes while adhering the controls

About the Team

We are multinational team of specialist serving our clients all over the world. Our process covers the end-to-end lifecycle of access for internal, external employees as well as clients of Swiss-Re. We use modern communication tools, we like our flexible working environment and a high team spirit.

Information about the selection process

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- You have basic knowledge and experience with complex IT environments
- You can translate “IT” to the non-technical customer
- Basic ITIL knowledge of incident, problem management and request fulfillment
- You genuinely like to co-create with your colleagues, partners and customers
- You are a great team-mate
- You are advanced user of Microsoft Excel
- SQL knowledge is an advantage
- You possess written and spoken communication skills in English (B1 / B2 level)


Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1000 and more employees

Company address

Swiss Re Business Services (Slovakia) s.r.o.
Mlynske Nivy 12
821 08 Bratislava