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University Student Internship Experience – Order Management, Intern

Spin Master International B.V.

Information about the position

  • Place of work: Karadžičova, Bratislava
  • Basic wage component (gross) and other rewards: 6 EUR/hour
  • Start date: ASAP
  • Contract type: part-time, internship, work experience

Job description, responsibilities and duties

Are you seeking for challenge but have no previous experience? Are you eager to learn and able to organize your work? Can you speak english (at least B2) and/or german language (B1-B2)? In Spin Master we have amazing opportunity for talented university students to join our Team and gain experience in Global Working Environment!

Preferably for University students interested in long term internship - 2nd or 4th grade.

As Order Management Intern you will coordinate daily customer service operations, handle administrative requests and queries from Order Manegement Team Leads or Manager.

• Answer and direct phone calls
• Write and distribute email, correspondence memos, letters and forms
• Assist in the preparation of regularly scheduled reports
• Assist in order processing and communication with customers
• Assist in managing order issues such as pricing, incomplete orders, proof of delivery
• Assist in collecting data to negotiate non-compliance charges :
• Review files, pull back up from emails and another documentation to help OMS teams negotiate non-compliance charges
• Document internal procedures and customer’s procedures
• Ad-hoc tasks assigned by OMS Team Lead, Manager, Order Management

Employee perks, benefits

At Spin Master we believe that our people are one of our most valuable assets. Your efforts at Spin Master are a part of your life’s work and Spin Master honors your contribution with a total rewards program that includes tangible and intangible benefits.
• Global Working Environment
• Employee discounts - Eligible to receive free toys during the holiday season and can
purchase toys for discounted prices.
• Possibility of career growth
• Employee Assistance Program
• Allowance for sports activities – Multi sport card

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) or German - Intermediate (B1)

Other knowledge

Microsoft Office - Skillful
SAP - Beginner

Personality requirements and skills

Required qualifications & experience:
• Education: University student /prefearably in 1st-4th year of Uni studies/
• Language skills: English /B2+, The entire internal communication is in English/; German at least /B1-B2/
• Microsoft Office /advanced/, SAP /not required, but advantage/
• High consistency and focus on details is required
• Must be self-motivated and possess the desire for self-development
• Have the ability to work autonomously when required
• Be a team player
• Be dedicated to customer satisfaction


Brief description of the company

Spin Master ( is a leading global children's entertainment company that creates, designs, manufactures, licenses and markets a diversified portfolio of innovative toys, games, products and entertainment properties. Spin Master is best known for award-winning brands including Zoomer™, Bakugan™, Meccano™, and 2017 Toys of the Year, Hatchimals™, Air Hogs™ and PAW Patrol™. Since 2005, Spin Master has received 82 TIA Toy of The Year (TOTY) nominations with 21 wins across a variety of product categories, including 13 TOTY nominations for Innovative Toy of the Year, more than any of its competitors. To date, Spin Master has produced six television series, including 2007 success Bakugan Battle Brawlers and current hit PAW Patrol, which is broadcast in over 160 countries and territories globally. Spin Master employs over 2,000 people globally with offices in Canada, United States, Mexico, France, Italy, United Kingdom, Slovakia, China, Hong Kong, Australia and more.

Number of employees

500-999 employees