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QAD application support Analyst

Softspeed Information Technology s.r.o.

Information about the position

  • Place of work: Twin City C, Old Town
  • Basic wage component (gross) and other rewards: 1 200 - 1 600 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

• Familiar with the functions and application scope of the application system or network infrastructure in charge, provide end users and operation and maintenance teams with consulting services related to IT system functions, and record, track, and provide solutions to the problems raised by end users.
• Responsible for the normal operation of the IT interface, responsible for monitoring, and tracking the handling of interface problems.
• Ability to regularly record and analyze daily IT system problems and propose and implement corresponding improvement measures for operation and maintenance optimization for coordination resources.
• Establish and manage the relevant IT system operation and maintenance knowledge base.
• Compile work instructions related to IT system operation and maintenance and ensure that they are implemented in accordance with the requirements. Such as operation and maintenance manuals, monitoring operation manuals, etc.
• Handle QAD EE related issues in a timely manner, including daily system application issues and change demand analysis.
• Complete the assigned tasks related to this responsibility.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Educational Specialization

Bachelor's degree in Business, Engineering or Computer Science

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Fluent in English
Willigness to work US working hours 2 weeks a month (home office)
Hard-working person with strong analytical skills
Team player with positive attitude
If you have experience with MS Excel, that’s excellent

Advertiser

Brief description of the company

Softspeed is a ERP consulting company founded in 1996, with 25+ years of enterprise information service experience, end to end IT service capabilities. The company has 4 branches in mainland China and 1 oversea subsidiary. Softspeed provides one stop solutions including ERP system implementation, customization, enhancement, training, daily operation support and integration with third party applications. With over 200 experienced Enterprise Application consultants, Softspeed has been the largest QAD partner in China since 2005, serving more than 200 clients.

Company address

Softspeed Information Technology s.r.o.
Twin City C, Mlynské Nivy 14
821 09 Bratislava - mestská časť Ružinov
https://www.softspeed.com.cn/

Contact

Kontaktná osoba: Cheng Li
E-mail: poslať životopis