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Technical Application Manager SRS NG with German

Siemens Slovensko

Information about the position

  • Place of work: Košice
  • Basic wage component (gross) and other rewards: 2 000 EUR/monthFrom 2000€ + VAR*
  • Contract type: full-time

Job description, responsibilities and duties

With 50,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. So that more people can have a life that is longer, richer, and more filled with happiness.
For the position of the Remote Service Incident Manager you will be part of a global team in the context of installed base of our Siemens Healthineers products.

Task and Responsibilities:
• Ensuring and, if necessary, carrying out the prompt processing of incidents/problem/event
• Central contact person for escalation management and interaction with relevant stakeholders
• Knowledge carrier of the NG Application to act as 3rd level support
• Understand the SRS NG Application, its use-case and Architecture
• Maintain the SRS Application for Users
• Find Workarounds to maintain Service for Users
• Perform 3rd Level Incident Management to solve Incidents that cannot be solved by the Service Desk (1st / 2nd Level Support)
• Create and Track Bug-Tickets to Software Developers
• Identify and address systematic Incidents into the Problem Management Process
• React on Monitoring Events for the general Health of the Application

Requirements:
• Hands-on experience in any cloud enviroment
• Experience with system and/ or application management
• Proactive approach to drive incident management process (coordination between teams and escalation management)

Employee perks, benefits

• Adjustable standing desk as a standard
• MSDN license for each developer with prepaid access to AZURE
• Free access to PLURALSIGHT – the WBT platform
• Team building program - 2 days adventure offsite meeting for all employees every year, Christmas party, extra budget for team building events
• Participation on world famous IT conferences like Microsoft IGNITE for best employees
• Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Health program (contracted wellness providers, sport centers, salary reimbursement in case of illness)
• Retention program (work anniversary, life anniversary, additional pension plan, employee loans)
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Advertiser

Brief description of the company

Siemens stelesňuje špičkové riešenia najmä v oblastiach automatizácie a riadenia, dopravy, energetiky, informačných a komunikačných technológií a medicínskej techniky. U nás majú zelenú ľudia, ktorí sú odvážni a inovatívni. Nájdete u nás perspektívne zamestnanie s možnosťou odborného a osobnostného rastu, motivujúce finančné ohodnotenie zodpovedajúce dosiahnutým pracovným výsledkom a dobré sociálne zabezpečenie.

Number of employees

1000 and more employees

Company address

Siemens s. r. o.
Lamačská cesta 3/A
841 04 Bratislava
http://www.siemens.sk

Contact

Kontaktná osoba: eQuest - Avature (import)
E-mail: poslať životopis