Práca SME
Pridať inzerát

SAP Technical IT Application Manager

Siemens Slovensko

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 2 000 EUR/monthFrom 2000€ + VAR*
  • Contract type: full-time

Job description, responsibilities and duties

 As technical SAP IT-Application-Manager you will be part of a global Technical Support Team with focus on SAP Service Operations, ensuring that all mission critical SAP systems will be in best possible shape, running with best performance & highest availability, and are in full compliance with Quality and Information Security regulations.

Being the key contact for the Service Owner and his proxy, the functional IT-Application Manager, you will not only ensure that the technical system documentation is comprehensive and up-to-date, but also own the responsibility for major incident related business continuity management, coordinating restoration of service activities.

Your role will include coordination of & intense collaboration with external Service Providers, who are responsible for DC hosting / operation and for functional Application Management. In this context, you are acting as a Service Manager for SAP service operations.

With detailed in-depth knowledge of SAP platform technology and standards, you will be the technical subject matter expert, supporting, consulting and guiding team members & project teams with respect to technical topics. In case of technically driven upgrade projects, you will be taking over the role of a technical lead.

Task and Responsibilities:
• Assuring best in-class service operations in close collaboration with service providers (int/ext)
• Day-to-day technical Service Management
• Operational accountability to ensure best performance and operational stability of our SAP landscapes, while keeping them in full compliance with Information Security regulations
• Primary contact for Functional IT App Mgr's for any operational and general technical driven topics
• Supporting & managing escalations of critical incidents (with root-cause in technical area)
• Ensuring that technical system documentation is up to date
• Ensuring that adequate Information / Cyber Security protection measures & concepts are in place
• Guarantee that Information Security health checks get conducted, security get identified and appropriate mitigation measures will get taken
• Handling of Information Security related Exception Requests
• Maintenance of technical records in central CMDB and related IT-tools & applications
• Ensuring proper communication of downtimes related to technical changes
• Close collaboration with technical solution design & system architecture team
• Ownership for implementation of technical changes, e.g. SAP kernel, HANA version changes
• Handling of Change Requests, acting as Change Manager, in process & in tools
• Approval of Emergency Changes as proxy to the Service / System Owner
• Representing team in projects, ensuring 360-degree coverage of all technical aspects
• Acting as primary technical contact in case of IT audits, ITGC monitoring,
• Supporting reporting and controlling, e.g. SLA’s, Licensing compliance, CERT reporting
• Ensuring that Siemens standards will be followed
• Identify processing & performance optimization opportunities, driving implementation
• Identify automation opportunities and drive implementation
• Support with operational Incident & related Problem Management,
in case Service Providers could not resolve issues, acting as 3^rd level Support

• At least 5 to 8 years of experience in SAP Basis area
• Excellent SAP Netweaver skills, solid SAP HANA expertise
• In-depth knowledge of SAP related security concepts
• Proven experience in dealing with major incident / escalation and continuity management
• Must be able to demonstrate sound functional understanding of the SAP technical framework

General Technical Skills:
• Must be proficient with concepts of SAP architecture
• Solid skills in the following areas
o Operating System skills (Unix/Linux)
o Network Skills (TCP/IP, VPN, NAT, DNS, Firewalling, Protocols and Ports)
o standard encryption methods (PKI, SSL, SNC)
o Scripting capabilities (Bash, SAP HANA SQL) would be beneficial
o At least basic knowledge of ITIL framework
o Must be able to demonstrate solid in-depth expertise in technical SAP Basis area
(system architecture / technical solution design)
• Must be able to demonstrate experience in technical Service Management

Non-Technical Skills:
• Must be able to communicate and work effectively in a multi-cultural environment. Must possess the ability to collaborate remotely with the functional teams in Germany and the USA.
German Language skills would be very helpful, but are not mandatory.
• Must be a self-starter, capable of working with very little supervision
• Must be capable of taking initiative, with a firm understanding of the final goal to be achieved
• Must not only be an excellent team player, but also show willingness to take over the lead
• Very good understanding of Service Management, especially dealing with external service providers

Employee perks, benefits

• Adjustable standing desk as a standard
• MSDN license for each developer with prepaid access to AZURE
• Free access to PLURALSIGHT – the WBT platform
• Team building program - 2 days adventure offsite meeting for all employees every year, Christmas party, extra budget for team building events
• Participation on world famous IT conferences like Microsoft IGNITE for best employees
• Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Health program (contracted wellness providers, sport centers, salary reimbursement in case of illness)
• Retention program (work anniversary, life anniversary, additional pension plan, employee loans)
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Number of years of experience



Brief description of the company

Siemens stelesňuje špičkové riešenia najmä v oblastiach automatizácie a riadenia, dopravy, energetiky, informačných a komunikačných technológií a medicínskej techniky. U nás majú zelenú ľudia, ktorí sú odvážni a inovatívni. Nájdete u nás perspektívne zamestnanie s možnosťou odborného a osobnostného rastu, motivujúce finančné ohodnotenie zodpovedajúce dosiahnutým pracovným výsledkom a dobré sociálne zabezpečenie.

Number of employees

1000 and more employees

Company address

Siemens s. r. o.
Lamačská cesta 3/A
841 04 Bratislava


Kontaktná osoba: eQuest - Avature (import)
E-mail: poslať životopis