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Application Support Specialist (Hybrid way of working)

SIA Central Europe, a.s.

Information about the position

  • Place of work: Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 700 EUR/monthStarting from 1700€ Our final offer will depend on the seniority and experience of a candidate
  • Contract type: full-time

Job description, responsibilities and duties

Become a member of our Application Support Team responsible for maintaining core SIA applications.

The main responsibility is defined as the operation and maintenance of application and its different environments (Production, Test & QA) and includes:
• Maintenance of core applications (authorization, card management system)
• Incident resolution support (troubleshoot, fix, escalate), incident management within defined SLAs (with 24x7 On-call support);
• Maintaining operational procedures and documentation
• Change management - implementation of change requests and patches to all supported environments including change validation
• Cooperation on business projects, audits and compliance initiatives; cooperation with other support teams
• Disaster Recovery and Business Continuity management for application
• Backup, archiving
• Monitoring and alerting setup and alerts maintenance
• Managing and creating various reports (ad-hoc and/or regular) based on data from supported application environments

Employee perks, benefits

• Hybrid way of working
• Contribution to pension plan
• Health care - Private medical center
• Life and Accident Insurance
• 25 full paid sick leave days per year ( 5 sick days)
• Meal vouchers – fully covered by the company
• Multisport card
• Long term career development
• Hard & Soft skills trainings
and others . .

Information about the selection process

We thank all applicants for their interest in working for SIA Central Europe. We are very glad to receive CVs of all candidates that can possibly become our future colleagues. After receiving your application, we will carefully evaluate it. Please note that due to time limitations we will contact only prospective candidates that meet our expectation best.

Thank you very much for your interest.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Number of years of experience


Personality requirements and skills

-bachelor´s degree or equivalent work experience
- 2+ years of related IT experience
- moderate knowledge in functions you support
- general understanding of business issues
-experience with management of applications (databases, enterprise or SAP systems) ...
- analytical skills
- desire and ability to learn
- experience in finance or bank sector is an advantage


Brief description of the company

SIA is European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets. SIA Group provides its services in over 50 countries, and also operates through its subsidiaries in Austria, Croatia, Czech Republic, Germany, Greece, Romania, Serbia, Slovakia, Hungary and South Africa. The company also has branches in Belgium and the Netherlands, and representation offices in the UK and Poland.

Number of employees

250-499 employees