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Field Service Representative (Cooling)

SCHNEIDER ELECTRIC SLOVAKIA, spol. s r.o.

Information about the position

  • Place of work: Abroad - Others (The job requires travelling)
  • Basic wage component (gross) and other rewards: From 1 800 EUR/monthThis is the minimum offered salary for the advertised position. Our priority is to find the best talents on the market and offer a fair and competitive final salary which reflects candidate's experience and professional qualifications.
  • Contract type: full-time

Job description, responsibilities and duties

Be part of Customer Projects Operations and experience 50 years in Project and Engineering. Our mission is to master and support grow of large, complex and international projects business for global accounts and targeted customers through the Global and Regional Application Centers, supporting in parallel project ambitions for Local Execution Centers in Europe in tendering and projects executions.
Our team, which is a part of Schneider Electric community in Slovakia, has currently 90-110 Employees.

The Senior Field Service Representative is responsible to provide professional services for cooling range of products produced by Schneider Electric to customers including technical site analysis, resolve customer’s issues and to perform field service activities for Schneider Electric’s Cooling Equipment (air cooling, air- or water-cooled chillers).

Main responsibilities
• Perform Startup & Commissioning on all equipment across the entire cooling product range
• Perform planned and preventive maintenance or unscheduled maintenance and service interventions
• Document all required information for each site visit performed
• Work with other team’s members to complete large & customized installations (e.g. in data centers, hospitals, nuclear power plants…)
• Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location
• Train Schneider Electric customers on basic operations of the equipment
• Inform customers of any issues which they can experienced with the equipment in a way which is beneficial to the customers as well to Schneider Electric
• Assist other Schneider Electric service engineers & sub-partners during site visits, evaluating technical and professional performance
• Perform other duties as assigned

Employee perks, benefits

• Chance to develop your skills within professional environment
• Opportunity to work on interesting international projects
• Providing various type of technical trainings
• Competitive salary
• Notebook, phone

Package of social benefits:
- Annual bonus
- Life insurance
- Cafeteria system of benefits with budget of 510 EUR/year
- 4 sick days per year
- home office, etc.

Information about the selection process

If you are interested in this position, please send us your CV in English language. We really appreciate your job application. Please mind we will contact only candidates meeting our job requirements.
Thank you for your understanding.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Driving licence

B

Personality requirements and skills

EDUCATION AND EXPERIENCE:
• Diploma/bachelor’s degree in electrical engineering or high school in Electrical Engineering
• Associate degree in HVAC with at least 5 years of related experience, or equivalent experience in a related field, or equivalent combinations of education and experience,
• 2 - 4 years of field service repair and customer service with HVAC, Precision cooling equipment
• more than 1-year experience in mission critical environments
• Experience with critical HVAC, generators, fire detection/suppression, UPS systems
• Any HVAC Certification and training is an advantage
• EPA Universal Certification Required

SPECIAL REQUIREMENTS:
• Thorough understanding of HVAC principles, specifically cooling and basic knowledge of electricity
• Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members
• Must operate within division policy guidelines using independent judgment in achieving assigned objectives
• Must comply with all safety policies, practices and procedures
• Participate in proactive team efforts to achieve departmental and company goals
• Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations.

OTHER SKILLS:
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.
• Computer Literate – in particular experience with Windows NT/Novell Netware/Lotus Notes
• Handle multiple tasks simultaneously

TRAVEL REQUIREMENTS:
• Willingness to travel internationally up to approx. 75% of the working time

Advertiser

Brief description of the company

Schneider Electric is the global specialist in energy management and automation with a unique local
presence through our 140.000+ employees in more than 100 countries worldwide. We are a technology
company and create connected technologies that reshape industries, transform cities, and enrich lives.

Number of employees

150-199 employees