Práca SME SME.sk
Pridať inzerát

Commercial & technical support representative

SCHNEIDER ELECTRIC SLOVAKIA, spol. s r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 2 200 EUR/monthFinal salary will depend on candidate’s profile and level of experience
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

The Service Sales Back Office responsibility is to support the growth of Gutor service sales in the HQ area and to provide commercial & technical support to SSR and customers.
This person will work closely with SSRs, end users as well as service partners and other departments in the Service Centre.
He is responsible of developing and executing the defined action plans to secure the services business, right technical support and technical follow-up of certain projects.
He/she reports regularly, through monthly exchanges, to the HQ SC Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Analyse the incomming RFQ – technical and admin requirements
• Prepare technical and financial service offers, according to the pricing policy and existing processes
• Define the technical replacement of obsolete parts with concerned departements
• Monitor and handle the incoming orders (Handover, Certificates, specific documents)
• Communicate with clients (mail, phone, meetings) and clarify the technical/commerical issues
• Work as a team member with SSR, the technical support team and other departments of Gutor to ensure the right level of services execution
• Update on regular basis the CRM systems and dedicated Database (high quality of data)
• Achieve yearly service targets and develop new services business opportunities

SECONDARY DUTIES
• Apply company strategies, processes and key performance indicators (KPI’s) to achieve the targets defined
• Flexibility to travel (maxi 5%)
• Support the recovery of overdue payments

Employee perks, benefits

• Chance to develop your skills within professional environment
• Opportunity to work on interesting international projects
• Providing various type of technical trainings
• Competitive salary
• Notebook, phone
• Package of social benefits:
- Annual bonus
- Life insurance
- Cafeteria system of benefits with budget of 510 EUR/year
- 4 sick days per year
- home office, etc.

Information about the selection process

We really appreciate your job application. Please mind we will contact only candidates meeting our job requirements.
Thank you for your understanding.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Degree in Electrical Engineering (HTL, FH)

Language skills

English - Upper intermediate (B2)

Number of years of experience

3

Personality requirements and skills

• Solid technical background in power and power electronics
• Excellent communication skills
• Autonomous work attitude, organizational skills
• Strong problem solving ability
• Proficiency in computer application usage (familiarity with MS Office & CRM Tools)
• Fluent in English. Other languages are welcome.
• Driven by customer satisfaction

KNOWLEDGE AND SKILLS —DESIRED BUT NOT ESSENTIAL
• Ability to work in a team environment but also remotely
• Negotiation and influencing skills
• Experienced to work with O&G clients and familiar with technical procedures
• Drive for results

PERSONAL ATTRIBUTES
• Excellent communication and interpersonal skills
• Intercultural competences
• Flexible and energetic mindset
• Team player

Advertiser

Brief description of the company

Schneider Electric develops its products for 4 markets (Energy & Infrastructure, Industry, Buildings and Residential) with and around its brands. Through Electricity and Automation Management, Schneider Electric gives the best of the New Electric World, to everyone, everywhere at any time.
Schneider Electric has activities in 100 countries all around the world and employes more than 160 000 employees, in Slovakia 150 employees.

Number of employees

150-199 employees

Company address

SCHNEIDER ELECTRIC SLOVAKIA, spol. s r.o.
Karadžičova 16
821 08 Bratislava
http://www.schneider-electric.sk