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E-commerce Manager CHC, CZ/SK

sanofi-aventis, s.r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 2 800 - 3 100 EUR/month2800 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

Sanofi CHC is a #1 OTC company in CZ and SK with the presence in 4 key global categories (Cough and Cold, Pain, Digestive Health, Vitamins and Minerals Supplements). CHC portfolio includes a number of leading historical brands such as Paralen and Ibalgin that are one of the most recognized products in CZ and SK market.

Role Description:
E-commerce Manager - CHC CZ/SK will serve as the driving force for eCommerce activity in Czech Republic and Slovakia, activating and executing Sanofi CHC’s eCommerce strategy. This is a fantastic opportunity for an experienced eCommerce account manager to take ownership of the delivery of eCommerce growth in Czech Republic & Slovakia. The successful applicant to this business-critical role will define, together with the support of EU e-commerce team, and implement a comprehensive eCommerce plan to exceed market growth targets. We are looking for someone who is passionate about eCommerce with a desire to drive rapid and sustained growth through this evolving channel.

Key Responsibilities:
- Apply Sanofi e-Commerce framework, working with the EUe-Commerce team, to define the CZ-SK e-Commerce strategy, in coordination with local Marketing teams
- Establish product-level financial, operational, customer, and consumer goals/targets
- Provide input to market-level strategic roadmap (sales & budget forecasting)
- Develop CZ-SK e-Commerce roadmap, with support of EU e-commerce team
- Understand competitive and regulatory landscape with cross-functional support
- Establish and manage relationships with existing and new-to-Sanofi e-retailers
o Classic pharmacy e-retailers (such as, Dr etc.) in coordination with existing KAMs
o Generalists e-retailers (such as Mall, Alza)
- Negotiate customer terms & fees for new e-retailers
- Conduct day-to-day account management and activation of Sanofi CHC’s portfolio with e-retailers in market
- Continually seek opportunities to improve customer terms and grow business
- Serve as in-market leader to drive awareness of and adherence to eCommerce best practices. As such gradually build e-commerce capabilities within KAM teams
- Build best online shopper experience (Assortment, Content, Experience, Search, Price) with possible support of external agency and in coordination with local Brand Managers and Digital marketing Manager
- Coordinate with supply chain stakeholders to address e-Commerce packaging and fulfilment considerations, as required
- Collaborate cross-functionally to establish data and insight collection mechanisms, and continuously track, analyze, and communicate defined KPIs to improve e-Commerce performance

Job Requirements:
- Proven account management experience with e-retailers, preferably within an FMCG or OTC environment
- Overall +5 years work experience with +2 years working knowledge and experience of e-Commerce platforms and online marketing channels
- Minimum qualifications of a Bachelor's degree
- Master of English (written & spoken) language and Czech or Slovak language is a must
- Prior data strategy and analytical experience, including expertise in structuring data collection
- Strong project management skills, including animation of cross-functional teams
- Strong ability to work collaboratively and constructively in cross-functional, multicultural environment
- Strong analytical capabilities, and passion for extracting rich insights from data
- Detailed knowledge and expertise regarding eCommerce and online consumer touchpoints in CZ and SK from generating demand to sales conversion
- Career-minded individual with the drive to succeed, and a demonstrated professional development and progression thus far

We offer:
- Work in a friendly environment with a strong culture based on Sanofi values such as courage, respect, cooperation and integrity
- Possibility of professional development - access to internal recruitment conducted in Czech Republic and worldwide and the possibility of using the knowledge base
- An attractive package of benefits including medical care, employee pension insurance program, life insurance, home office etc.

Information about the selection process

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)