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IT Business Analyst (Bratislava or remote)


Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: from 1900€ gross/month
  • Start date: upon agreement
  • Contract type: full-time

Job description, responsibilities and duties

We are looking for an experienced business analyst within an area of IT for an emerging Technical support team of an international software company in Bratislava. This opportunity offers to you a chance to work with world-famous clients, huge flexibility and option to develop your career. As the Business Analyst, you will investigate and analyze the client´s needs, participate during the implementation process of the product and support the client afterward.

Your role would be to:

* Investigate and analyze leading requirements to understand of client needs
* Draft specific Business Requirement Documentation
* Investigate and discuss business requirement specifications with the development team and scope the changes if feasible
* Assist in the costing and scoping of effort to implement customer requirements
* Take ownership of tasks related to customer implementations or take on the role of a Project Manager
* Participate in the User Acceptance Testing for updates in an internal applications
* Provide exceptional Application and Functional support to the company´s clients through ticketing system
* Cooperate with Customer Relationship Managers and communicate problematic trends and issues with the CRM team

Employee perks, benefits

* flexibility
* option to work fully remote
* career development
* more benefits will be shared during an interview process

Information about the selection process

Are you interested in this job opportunity? Please, send us your resume in English to Please, use the title of this position as the Subject of the e-mail message.

Company on whose behalf the position is being filled

An international software company developing and deploying innovative software solutions.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

* relevant previous experience (project management, product management, SaaS
* excellent English written and verbal communication skills
* ability to prioritize tasks and accomplish projects in a timely manner
* MS Office (highly advanced)
* SQL experience would be an advantage


Brief description of the company

SYNERGIE Slovakia as recruitment and consulting agency has been present on the Slovak market since 1999. We are a part of SYNERGIE Group - the 5th largest HR solutions provider in Europe.

We do offer international experience, consultants with wide-ranging knowledge and experience in their specific fields and deep knowledge of the job market.

The company is a holder of a licence to offer recruitment services. (25908/2004 - OSS 129/2005. Plati pre SR.)

The company is a holder of a licence to offer recruitment services.

Number of employees

20-24 employees