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Receptionist & Office Coordinator

Roche Slovensko, s. r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 200 EUR/monthStarting salary from 1200. Final remuneration will depend on the seniority and experiences of the candidate
  • Start date: ASAP
  • Contract type: full-time, part-time

Job description, responsibilities and duties

The Receptionist is the first point of contact for our company. This role plays an important part in our corporate reputation and in supporting our clients and patients by providing great customer service. You'll be expected to leave a lasting impression by delivering the highest standards of service to employees and clients entering our corporate office. The ideal candidate will have outstanding people skills, multi-tasking talents, and excellent organizational skills. Working duties partly depend also on the personal drive, motivation and willingness to learn. The position is Office based with fixed working hours from 08:00 to 16:30.

The main responsibilities:
- Front desk management
- Welcome and register guests in accordance with building/security procedures, advise the relevant employees
- Answer incoming phone calls, provide general information about the company, schedule appointments
- Handle incoming and outgoing correspondence
- Office supplies management
- Onboarding process support
- Keep the reception area and meeting rooms neat and tidy, catering management
- Support the employees with medical examination booking, g-site ownership & update
- Support the company's crisis committee (Local Emergency Management) in matters related to the proper operation and security of the office premises and employees
- Business trips arrangement for selected employees (logistics, accommodation, flight tickets)
- Report any equipment faults, maintenance requests etc. using the remedy system
- Work on tasks related of Safety-Health-Environment and Security
Operational support for Customer Service & Procurement Department, DESP agent

Employee perks, benefits

We offer:
- interesting work in one of the most innovative healthcare companies
- annual bonus
- 13th salary,
- 5 vacation days in addition,
- contribution to pension plan,
- sick days,
- sick leave compensation,
- referral bonus,
- life and accidental insurance,
- fully covered meal vouchers 5,20 EUR/day,
- monthly transportation allowance
- recreational contribution
- systematic education and career opportunities
- background of successful Swiss biotech global leader

Information about the selection process

Contract will be signed with personal agency as a personal leasing.
Employment also possible for part-time basis

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Slovak - Proficiency (C2) and English - Upper intermediate (B2)

Personality requirements and skills

Skills and Experience
- Secondary education with Leaving Exam is required at minimum; higher education is advantage
- Excellent communication skills, both verbal and written
- Fluent in Slovak, advanced in English language
- Experience of delivering excellent customer service both face to face and over the telephone
- Proactive personality,
- Time management, multitasking, prioritization, social skills, problem solving, empathy
- Good knowledge of MS Office
- Experience with Google Suite is an advantage


Brief description of the company

At Roche, 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Number of employees

100-149 employees