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Product Consultant

RESCO spol. s r.o.

Information about the position

  • Place of work: Nivy Tower, Mlynské nivy, Bratislava
  • Basic wage component (gross) and other rewards: 1 800 EUR/month(depending on the professional qualifications and experience, salary may be subject to increase) + variable bonus
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

Resco is a Slovak company with own product development and global presence on the CRM & mobility market. We are looking for experienced consultant to cover our internal CRM system within the firm also on the technical level.

This role requires an individual with experience in analysis and description of business processes and their translation into IT requirements. A consultant in this role uses his/her background in IT (administration, consulting or development) to analyze requirements and propose feasible solutions and action plans, as well as handle all incoming questions regarding the technology.

Responsibilities:

• Understand current setup of the company’s internal CRM, use cases, processes and business needs
• Collect requirements from users of the CRM such as Sales department, Finance department, Support team and Product teams and others
• Analyze requirements and propose solutions, modifications, improvements and new processes and workflows
• Prepare technical specifications
• Plan, test and implement changes to the CRM
• Maintain technical documentation and document all the changes to the CRM
• Implement tools for automation and integration with other systems
• Act as the system administrator on the CRM platform and perform end-user administration tasks, providing support and troubleshooting on issues with the platform and third-party tools, e.g. Marketo.
• Train users and maintain training materials and guides
• Proactively identify opportunities for improvements and new functionalities
• Develop a technical roadmap for the CRM

Employee perks, benefits

• Work for the IT company of the year 2014, 3rd most profitable IT company of 2015, and in 2018 Gartner recognized Resco in its Gartner's Magic Quadrant for Mobile Application Development Platforms. We deliver mobile solutions to customers such as Bridgestone, Danone, Bayer CropScience, Husqvarna, KPMG Switzerland, and 2,500+ others
• Help to deliver mobile solutions to customers such as Bridgestone, Danone, AutoZone, Bayer, Husqvarna, KPMG Switzerland and 2500+ others
• Experience the newest technologies and devices, even before they are available publicly
• Flexible working hours
• Trainings and language courses
• Relaxed work environment
• Spring, summer, autumn & winter company events
• Attractive bonus system
• MultiSport card - squash, tennis, badminton, gym, spa & countless other sports and activities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Informatics, Management

Language skills

English - Advanced (C1)

Other knowledge

JavaScript - advanced
HTML - advanced
CSS - advanced

Number of years of experience

3

Personality requirements and skills

Technical:

• HTML advanced
• JavaScript advanced
• Strong technical background (Application developer, IT Consultant role)
• Fundamental understanding of CRM space is a huge advantage
• Experience with implementing and configuring Dynamics CRM / Salesforce or previous Resco platform knowledge is an advantage

Business:

• Business acumen
• Ability to develop clear understandings of internal users’ needs and the capability to incorporate them into processes and solutions

Personality:

• Good interpersonal and communication skills with people at different levels
• Ability to work proactively and self-sufficiently on a day-to-day basis
• A strong team player with a proactive, flexible, and mature approach to the role
• Ability to prioritize tasks and workload and to adapt to challenges
• Strong written and verbal communication skills in English

Advertiser

Brief description of the company

Resco, founded in 1999 in Bratislava, is one of the global leaders in developing cross-platform mobile software solutions. Resco Mobile CRM is currently used by 2500+ corporate customers and counting. The solution can be also utilized to add a mobile edge to Microsoft Dynamics 365 and Salesforce, or as part of Resco standalone platform - Resco Cloud. In Resco, you’ll enjoy a relaxed work environment, flexible working hours, attractive compensation package, social get-togethers, and much more. We’re basically a group of hard working individuals in a family-like formation.

Number of employees

100-149 employees

Company address

Resco spol. s r.o.
Mlynské nivy 5
821 09 Bratislava
http://www.resco.net

Contact

Kontaktná osoba: HR team Resco
E-mail: poslať životopis