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Business Support with French
Reed Personnel Services Czech Republic s.r.o.
- Place of work: Brno, Czechia (Job with occasional home office)
- Start date: Negotiable
- Contract type: full-time
Job description, responsibilities and duties
Do you enjoy communicating with people and can speak fluently French? Do you prefer to communicate with B2B customers? We are recruiting for a Business Support with French who will be part of an international company located in Brno, Czechia. Previous customer service or sales experience is preferred, but we take into consideration also candidates without any experience. The company would support you during the training process.
What will you do as a Business Support?
• Communicate with B2B customers and colleagues from different departments
• Respond to enquiries from internal and external customers
• Manage activities in the company system and customers claims
• Be in touch with sales teams, logistics, production, operations etc. to generate solutions in a timely fashion to customer issues
• Provide product information (price, availability, etc.)
Location: Brno
Working hours: Mon - Fri, 8-hour shift, flexible with a core
Recruitment process: 2 rounds
What will you do as a Business Support?
• Communicate with B2B customers and colleagues from different departments
• Respond to enquiries from internal and external customers
• Manage activities in the company system and customers claims
• Be in touch with sales teams, logistics, production, operations etc. to generate solutions in a timely fashion to customer issues
• Provide product information (price, availability, etc.)
Location: Brno
Working hours: Mon - Fri, 8-hour shift, flexible with a core
Recruitment process: 2 rounds
Employee perks, benefits
• 5 weeks of holidays + 3 sick days
• Possibility of working from home (hybrid)
• Yearly bonus and regular salary reviews
• Meal vouchers, regular fruit days
• Discount vouchers, Multisport card
• Internal trainings, ACCA
• Language courses, wellness programme
• Open company culture
• Possibility of working from home (hybrid)
• Yearly bonus and regular salary reviews
• Meal vouchers, regular fruit days
• Discount vouchers, Multisport card
• Internal trainings, ACCA
• Language courses, wellness programme
• Open company culture
Company on whose behalf the position is being filled
Other unlisted areas
International company
International company
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and French - Advanced (C1)
Personality requirements and skills
• Advanced level of English (B2+)
• Proficient level of French (C1+)
• Good communication skills
• Problem solving skills
• Advantage: Previous experience from customer service or sales
• Proficient level of French (C1+)
• Good communication skills
• Problem solving skills
• Advantage: Previous experience from customer service or sales
Advertiser
Brief description of the company
REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.