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Back Office Support with Italian

Reed Personnel Services Czech Republic s.r.o.

Information about the position

  • Place of work: Brno, Czechia (Job with occasional home office)
  • Contract type: full-time

Job description, responsibilities and duties

Great opportunity for a speaker of ITALIAN and ENGLISH who would like to use these languages on a daily basis and get experience in order management. You could provide aftermarket support to VIP customers and communicate with different departments of the company including Finance, Manufacturing, Logistics, etc. This role also entails providing spare parts pricing, creating orders and chasing outstanding sales orders.

What will you do?
- Communicate with customers and relevant departments regarding orders and enquiries via email and phone
- Provide customer support for pre-order activities (pricing, availability, quoting, technical specifications)
- Manage customer orders from placement to invoicing and customer expectations by providing information about delivery dates, status of the orders and potential issues
- Chase outstanding sales orders via purchasing, manufacturing and warehouses

Employee perks, benefits

- 5 weeks of holiday
- Flexible working hours (Mon-Fri, with a core 9am - 3:30pm)
- Meal vouchers 110 CZK
- Flexipass vouchers 500 CZK or Multisport Card for Free
- Refreshments at workplace
- Contribution to language/professional courses 5000 CZK, ACCA courses
- Contribution to pension and life insurance
- Pleasant and modern working environment close to the Brno city center

Company on whose behalf the position is being filled

Other unlisted areas

International company

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) and Italian - Advanced (C1)

The position is suitable for a fresh graduate


Personality requirements and skills

- Fluency in Italian (C1+)
- Fluency in English (B2+)
- Attention to detail and great communication skills
- Be confident user of MS Office
+ Advantage: Experience with an ERP system
+ Advantage: Experience in a Customer Service or any similar role
+ Advantage: Degree in Business, Marketing, Supply Chain or Finance


Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.


Contact person: Veronika Vrbková
Tel.: +420775335536
E-mail: send CV