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Helpdesk Support with French OR Italian (no experience needed!)

Reed Personnel Services Czech Republic s.r.o.

Information about the position

  • Place of work: Brno, Czechia
  • Contract type: full-time

Job description, responsibilities and duties

Do you want to start your career in IT from scratch? If you speak Italian OR French, then continue reading, as this job might be the right fit for you. You do not need any experience from IT, what matters is your level of languages, communication skills and willingness to learn new things.

What will you do?

Be part of the 1st level technical support team
Solve issues related to PCs, printers, emails, etc.
Communicate with customers’ issues via phone and emails (ticketing)

Employee perks, benefits

You can look forward to:

5 weeks of vacation
7.5 hour workday
Meal vouchers
Multisport card & cafeteria system of flexible benefits
Mobile phone with company tariff for personal use
Language courses (GER, ENG, CZE)
Training opportunities (technical, soft-skills)
Friendly working environment
Modern and colourful workplace
Relax area and terrace

Company on whose behalf the position is being filled

Other unlisted areas

international company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) or Italian - Advanced (C1) or French - Advanced (C1)

Personality requirements and skills

We are looking for:

Advanced Italian (C1) and fluent English (B2)
2 years of customer focused and service-oriented experience
Good communication skills
Candidate who does not need a work permit
Previous experience with Technical Support would be an advantage, but we are happy to consider candidates without experience but with an interest in the field of IT

Advertiser

Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.