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Business Support with Italian OR/AND French

Reed Personnel Services Czech Republic s.r.o.

Information about the position

  • Place of work: Brno, Czechia
  • Contract type: full-time

Job description, responsibilities and duties

Are you looking for experience from an international company, where you can use your knowledge of English, French AND/OR Italian? Do you enjoy communicating with people and prefer communicating with B2B customers? For our client in Brno, we are looking for a new, enthusiastic employee with good communication skills.

Job duties
• Communicating with customers and colleagues from different departments
• Responding to enquiries from internal and external customers (mostly via email)
• Managing CRM activities and customers´ claims
• Taking ownership of customer issues and interface with sales teams, logistics, production, operations etc. to generate solutions in a timely fashion
• Providing information about products (price, availability, etc.)

Employee perks, benefits

Benefits
• 5 weeks of holidays + 3 sick days
• HO days
• Yearly bonus and regular salary reviews
• Meal vouchers, discount vouchers, Multisport card
• Internal trainings, ACCA
• Language courses, wellness programme
• Open company culture, regular fruit days

Company on whose behalf the position is being filled

Other administrative and support service activities

international company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) or French - Upper intermediate (B2) or Italian - Upper intermediate (B2)

Personality requirements and skills

Requirements
• Great level of English AND good level of French AND/OR Italian (min. B2 of either language, if you speak both, you can use both of them)
• Great communication skills, problem solving skills
• Ability to work under pressure
• Previous experience from Customer Service or Sales is an advantage, as well as technical background
• Knowledge of SAP is an advantage

Advertiser

Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching Candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.