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Order Processing and Communication with French and/or English

Reed Personnel Services Czech Republic s.r.o.

Information about the position

  • Place of work: Brno, Czechia
  • Contract type: full-time

Job description, responsibilities and duties

Are you looking for a job, where you can take advantage of your language skills? For an international company in Brno, we are hiring French and/or English speakers for an administrative role, who will communicate with B2B customers. This role is great for fresh graduates but is also suitable for someone with a bit of experience.

You will:
• Be the first point contact for customers and answer their questions (mostly via email, but also via phone)
• Process the customers' orders (make quotations, keep record of the orders in CRM, etc.)
• Maintain the ERP system (update item master data, create new items and customers)
• Answer customers' questions and redirect the ones with specific questions to the appropriate support team or department.

Employee perks, benefits

You can look forward to:
• 5 weeks of holiday + 3 sick days
• Annual financial bonus
• Salary increase every year
• Shortened working hours (37,5 hours a week)
• Language courses and trainings
• Meal contributions
• Contribution in pension fund (up to 2000 CZK)
• Multisport card or FlexiPass vouchers
• Partial work from home

Company on whose behalf the position is being filled

Other administrative and support service activities

International company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) or French - Upper intermediate (B2)

Personality requirements and skills

We are looking for someone who:
• Wants to gain some experience in an international company (the role is perfect for fresh graduates)
• Has an advanced level of English (B2/C1) (and French)
• Has organization skills, eye for a detail and enjoys learning new things
• Has a pro-customer approach and great communication skills


Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching Candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.

Company address

Reed Personnel Services Czech Republic s.r.o.
Starobrněnská 8
60200 Brno
Czech Republic