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German Speakers 34-40K (possibility of 100% remote within the Czech Republic) / Customer Support Specialist

Randstad HR Solutions s.r.o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: From 34 000 Kč/monthperformance bonus 2 000 CZK and 30 000 CZK joining bonus
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

Would you like to use your language skills in your work? Are you looking for a stable job with a salary of 34-40,000 CZK and a 30,000 CZK joining bonus? Do you have experience with a job role in the area of administration or support? Do you want to work from your home? Come and work in a nice team of a progressive international company.

Our client is an international company with a branch in Brno offering outsourcing services to clients from all over the world.

what will you do:
• communicate with clients primarily via email but also via phone
• analyze incoming requests
• pass on requests to 2nd level of the support
• perform other administrative operations

Employee perks, benefits

• 34 000 - 38 000 CZK per month
• up to 2 000 CZK performance bonus
• 30 000 CZK joining bonus if you start till the end of February
• possibility to work remotely within the Czech Republic in case you have already experience with technical customer support or helpdesk
• 5 weeks of holidays
• meal vouchers
• multisport card
• language courses - German, French, Spanish, Czech...

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

An international company with a branch in Brno offering outsourcing services to clients from all over the world.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

• good English (B2) and German (B2)
• administrative work/CS/helpdesk experience is an advantage
• basic PC skills
• unblemished criminal record


Brief description of the company

Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.

Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.

We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.

Number of employees

150-199 employees