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Technical Support (fully remote work possible)

PwC

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 250 EUR/monthdepending on seniority of candidates
  • Start date: by agreement
  • Contract type: full-time, part-time

Job description, responsibilities and duties

In our technology department we are focusing on various projects for the financial sector, healthcare or any area where we can use our expertise. Currently our team is winning lots of new business opportunities.

Our biggest project is located in the USA. For this project we are looking for new colleagues who will be responsible for technical support.

Never heard of Appian? Don´t worry. During your first weeks you will join our intensive bootcamp training program. Under mentorship of senior colleagues you will learn everything necessary. You will go through online courses, build your first application, shadow on a project and in the end you can achieve your first international certification.

What would your role look like if you join our team?

To clear it from beginning: NO AMERICAN WORKING HOURS

Your responsibilities:
- handle a range of issues related to the application;
- solving issue through ticket handling systems;
- ensure a positive experience by providing the quick and effective solution to the client;
- determine the most appropriate procedure to follow in each case;
- document the actions in a task tracking system or in team notes, especially when a deviation from the standard practice could improve a procedure;
- on call duty during the weekend, based on agreement with other team members.

Last but not least you can work with us from every corner of Slovakia. We fully support remote work.

Position is open for full-time or part-time (students internship) as well.

Employee perks, benefits

What can you gain from this position?
- opportunity to develop your career in a team of international experts;
- multicultural environment with worldwide projects outside of Slovakia (USA, Germany, Canada, Bahrain, Nederland etc.);
- acquisition of new skills and technology expertise;
- international certificates;
- friendly, supportive team with motivation to share knowledge and grow together;
- participation in international technology summits and events;
- regular salary increase and performance bonus;
- flexible work time and home office;
- sick days and additional days off for Christmas;
- we appreciate your extra work, every minute counts;
- psychological, law and financial advisory;
- be well, work well program - workshops and activities oriented on mental health;
- Multi-sport and Calio card.

Information about the selection process

Data privacy announcement you can find here: https://pwc.to/2s8n2tn

If interested in this position, apply by clicking on "Apply here" and create your own profile in our internal system. Fill up only basic information and upload your CV.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- university degree (IT or technical background)
- IT background - basic knowledge of programming, databases and integrations
- english language, experience in reading and writing (B2 level)
- enthusiasm to learn new things
- strong analytical mindset and sharp logical thinking
- ability to pick up new concepts and technologies
- creative approach to problem solving
- credentials from online courses, participation in online competitions or published papers in a field would be considered advantage

Advertiser

Brief description of the company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 223,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com/sk

Number of employees

250-499 employees

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