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Meetings & Events Operations Agent

Park Inn by Radisson Danube Bratislava

Information about the position

  • Place of work: Rybné námestie, Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 300 - 1 500 EUR/monthThe entry salary depends on seniority of the candidate. After probation period there is a possibility of salary increase up to 1500,-€/month. Salary may also be enhanced by incentives for overtime and weekend work, as well as GM bonus as income variable for high performer.
  • Start date: by agreement, possibly ASAP
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

DON’T JUST WORK IN A TEAM – WORK WITH FRIENDS

FOR OUR F&B / SALES SERVICE TEAM WE ARE RECRUITING A:

Meetings & Events Operations Sales Agent (m/f)

You come with experience or possess the will to succeed? Your mission is our mission: Creating memorable moments for our guests? You believe in the power of a CAN-DO mind set? You look for job and career progression opportunities in a global company that offers excellent onboarding and training programs to support your personal development in Bratislava or elsewhere in the world? Then meet us.

Key Responsibilities:
* Maximizes hotel revenue and guest satisfaction by receiving, handling and processing guest reservations via phone, e-mail, fax
* Confirms reservations to guest in line with hotel's rate policy and explains guarantee and cancellation policies to bookers
* Records reservations in Opera PMS
* Approaches potential clients with the aim of winning new business
* Maintains good relationships with existing clients, gaining repeat business wherever possible
* Achieves budgeted goals by executing sales activities within assigned market segment
* Maintains effective correspondence
* Develops data and recommends programs to meet clients’ needs
* Prepares proposals with the Director of Sales and Marketing that are geared to maximize profit while satisfying guest needs
* Prepares offers for group reservations and keeps group information up to date
* Is aware of VIP reservations and forwards information about VIPs to other departments
* Is aware of hotel sales targets and supports achieving those targets by utilizing up-selling techniques
* Follows all company policies and procedures
* Manages M&E clients and corresponding events from start to end, from top to toe

Employee perks, benefits

Work with a team of passionate hoteliers and enjoy:

* Empowering, international work environment
* Free meal vouchers and free use of our own brand-new gym facilities
* Long term work perspectives and development opportunities within the Radisson Hotel Group
* Parking in the heart of downtown within the hotel property
* MultiSport Card
* Family & Friends staff rates for stays and restaurants in our sister hotels around the world

Information about the selection process

If you are interested in the job, let us know ASAP!

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2) and Slovak - Proficiency (C2)

Experience in the position/sector

hotel sales

Number of years of experience

2

Personality requirements and skills

Thinker
Doer
Organizer
Runner
English speaker (B2-C1)
With sharp eye for detail
Heart-centered and impassionate to provide memorable service
+
* You HAVE worked for reservations/M&E department within hotel environment and WANT to work with Reservations/M&E as well as Sales agenda further on
* You gained first experience with reservations/M&E in hotel background, either at the front desk or in reservations department
* You are flexible, initiative, engaged, well organized and results driven
* You like to work self-dependently
* You enjoy working with guests and thrilling them with creative solutions
* You have very good communication skills and always have a smile on your face, even when it gets really turbulent
* You know Opera PMS or you are eager to get to know it really fast
* You are fluent in written and spoken English and have a proficient command of the Slovak language

Advertiser

Brief description of the company

Park Inn by Radisson® is a colorful, dynamic, midscale hotel brand providing a hassle-free and easy hotel experience. Friendly. Positive. Vibrant. Uncomplicated. Park Inn by Radisson is designed for modern travelers. The brand adds color to life through flexible and functional spaces, staff and energy at any of its 1600+ hotels across the globe.

Number of employees

50-99 employees