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Business Development Manager

Orange Business Services Slovakia s.r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 2 000 EUR/monthBase salary from 2,000 € gross per month, actual salary is likely to be higher based on skills, knowledge and experience.
  • Contract type: full-time

Job description, responsibilities and duties

Attached to the Global Marketing & International Sales Department of the Contact Center eXperience (CCx) activity within the Enriched Interactions & Communications (EIC) area, you are the decisive actor in driving the Contact Center strategy of the domain.

In charge of qualifying, instructing, and finalizing business with customers, you develop the EIC / CCx pipe business internationally. You know how to challenge OBS BUs, partners, you federate resources around customer projects in order to optimize their success. This is a global role covering all regions: NAM, EMEA, APAC.

Your main missions are:
• Pre-sales support of CCx strategic business by supporting the Sales Team to develop technical and commercial proposals in accordance with customer needs.
• Training and support for sales / pre-sales teams on the CCx portfolio as part of a digital transformation process.
• Development of the commercial strategy with the local teams.
• Understanding of regional markets its priorities and expectations.
• Anticipation, identification and / or qualification of global RFP.
• Preparation and facilitation of customer workshops on market trends and Orange's vision.
• Support for local teams and continuous awareness on EIC's value proposition.

Employee perks, benefits

• Attractive financial bonus
• Extra days of holidays
• Cafeteria Benefit System
• Full compensation of sick leave for certain amount of days
• Complementary retirement savings contributions
• Financial support regarding life milestones
• Contribution to private healthcare
• Referral program
• Flexible working time
• Home Office

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Personality requirements and skills

• At least 5 years of experience on similar role.
• Knowledge of the Contact Center market is a plus.
• Practical experience of international business-oriented innovation in competitive markets.
• Ideally multidisciplinary background (marketing, commercial and technical).
• Experience of interactions at C-levels of large account customers and technical, marketing, and financial departments.
• Knowledge of Genesis Cloud or Salesforce would be considered plus.
• Fluent level of English (both written and oral) is required.
• Good communicating, convincing and interpersonal skills.
• Proven leadership skills.
• Willingness to learn, being curious, turned to new technologies / uses.
• Results-oriented person who knows how to handle and manage risks.
• Analytical and synthesis skills, creative and writing skills.
• Have a taste for teamwork and autonomous remote working.

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Brief description of the company

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

Number of employees

250-499 employees