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Global Customer Manager for AMR Market

ON Semiconductor Slovakia, a.s.

Information about the position

  • Place of work: Piešťany
  • Basic wage component (gross) and other rewards: 1 800 EUR/monthDepends on candidate´s experience, from 1 800 EUR + 30 % afternoon shift premium of the base salary.
  • Contract type: full-time

Job description, responsibilities and duties

Onsemi is seeking a self-driven and experienced professional to join the EMEA Service Operations team. As a Global Customer Manager, you will have the opportunity to support strategic onsemi customer on a global level and be a focal point for key activities related to order placement, supply risk prevention, global escalations and order management tools and process improvements. In the fast-paced and demanding semiconductor market environment, this is a highly active, multi-tasking role requiring time and priority management, flexibility, teamwork, and collaboration combined with a focused drive towards completion of department and company goals.

Key Goals/Objectives/Activities:
• Provide global support to strategic onsemi customers on tactical and strategic level.
• Work with key customer contacts on proper order placement in line with onsemi production lead times.
• Analyze data, produce summary for executive management for most critical customer escalations.
• Participate in cross-functional meetings and projects to support development of Order Management business tools and processes.
• Assist Customer Service Representatives (CSR) with customer specific requirements and build/foster customer relationships.
• Identify high impact, global systemic supply risk introducing issues, clearly communicate and work on resolution with key stakeholders.
• Drive performance improvement and efficiencies through KPI and customer scorecards.

Employee perks, benefits

• Afternoon working hours 3 PM - 11.30 PM;
• Annual bonus – 50% from monthly basic salary;
• Relocation bonus and travel allowance;
• Company Contribution to Pension System;
• Regular salary review;
• Annual corporate bonus based on the company's results;
• Professional training and career opportunities;
• Extra days off – Bridge days;
• Sick days and Sick leave contributions;
• Canteen services or meal vouchers;
• Teambuilding and company’s events, according to current COVID-19 situation; regular online webinars.

Information about the selection process

If you are interested in this position and fulfill all our requirements, send us your CV in English language by e-mail. Thanks to all applicants, but we will answer only to selected applicants.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Strong communication skills (written and verbal).
• Analytical and problem-solving skills.
• Strong interpersonal skills.
• Advanced knowledge of MS Excel.
• Ability to multitask and balance short- and long-term goals.
• Understanding of Supply Chain Management is an advantage.
• Relevant working experience minimum 5 years+.

Advertiser

Brief description of the company

onsemi is a leading provider of power efficient semiconductor solutions to customers in the power supply, automotive, communications, computer, consumer, medical, wireless, mobile phone, industrial and aerospace markets.

While the company’s corporate headquarters are located in Phoenix, Arizona, U.S., it operates a worldwide network of manufacturing facilities, sales offices and design centers in key markets throughout North America, the Asia Pacific regions, the Middle East and Europe.

onsemi promotes a mutually rewarding partnership that creates a customer-oriented organization, encourages innovation and teamwork, and rewards achievement. If you are looking for challenges, quality, freedom and empowerment join us today.

Number of employees

250-499 employees

Company address

ON Semiconductor Slovakia,a.s.
Vrbovská cesta 102
92101 Piešťany
http://www.kariera-onsemi.sk