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IT support

Offer experts s. r. o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 2 000 - 4 500 EUR/month
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

1st / 2nd level IT Support based on IT tickets
documentation (Information Security Management, Knowledge base, Wiki, Ticket handling)
supporting colleagues with easy and complex issues and questions
internal IT Projects
Microsoft 365 and Azure Administration
VPN and InfoSec monitoring
productive systems monitoring and alert handling
employee Trainings and know-how share
technical on- and offboarding

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Personality requirements and skills

you have knowledge in Network technology (LAN/WAN/VLAN/WIFI/Firewalls)
you have knowledge in (mobile) Device and Asset management
you have experience with Microsoft Azure (Active directory)
you have knowledge in Information security (Access and Permissions, Passwords, MFA/2FA, Encryption, VPN)
you are familiar with Microsoft Endpoint Manager / InTune
you have knowledge in Office 365 solutions
you are experienced in Cloud share and collaboration solutions, especially Microsoft Sharepoint / OneDrive for Business
you have knowledge in Mailing, Microsoft Exchange and Mail security
you have knowledge in telephone services, iOS / Apple devices
you speak English fluently

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Brief description of the company

recruitment services/IT delivery