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Junior Network Engineer

NATEK SLOVAKIA, s.r.o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 100 EUR/monthfinal salary depends on the level of experiences
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

If you want to start your career in networking and want to take your skills to the next level we have great opportunity for you.
We are looking for Junior Tier 1 Engineer for Network Operations Center (NOC) serving our dedicated client in banking industry. The NOC Technician will have at least 1-year experience with analyzing & troubleshooting network and computer communications, hardware characteristics, removals and modifications. This role will be responsible for the initial triage, troubleshooting and as required, escalation of customer IT infrastructure incidents.

Responsibilities:
• Provide Tier 1 support for all Network Services (Security, Datacenter, Voice and R&S)
• Proactive monitoring of our customers’ networks and infrastructure
• Rapid restoration of end-point services
• Takes ownership of issues, promptly responds to alarms, alerts and customer raised requests
• Documents all issues within the incident ticketing system
• Works with internal & external resources to resolve all Tier 1 issues
• Identify and escalate any issues that can’t be resolved by Tier 1 resources
• Understands all managed services offered and client environments
• Demonstrate an understanding of effective troubleshooting skills and the ability to use them
• Provide support during standard and non-standard workdays or hours to support 24/7-365 coverage in 3 rotational shifts.



Requirements:
• Preferred CCNA qualification (certification is not mandatory)
• At least 1 year of working with telecommunications networks. Knowledge of network and telecommunications protocols and standards of data infrastructure tools and services.
• Knowledge of operating systems (Windows, Linux)
• Basic Knowledge of Security Devices (Firewalls and Proxy)
• Basic Knowledge of Data Center Devices (F5 LB, Cisco Nexus)
• Knowledge of Cisco Routers and Switches (on CCNA level)
• Experience with Monitoring and Ticketing Systems (Service Now)
• Great Oral and written communication together with experience to communicate directly with Customer

Employee perks, benefits

We are committed to excellence so training, supporting and empowering our team is a top priority for us. NATEK offers competitive salaries and a benefits package which includes:
• Opportunity to work on large, high impact projects
• Work time flexibility
• Opportunity for remote work or Relocation bonus
• Private healthcare
• Multisport Card / Cafeteria Referral Program
• Possibility to work in other NATEK European branches

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

Join one of the most sought-after companies that specialize in IT outsourcing business.

Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.

Number of employees

500-999 employees