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SAP Basis Expert / Delivery Lead


Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 2 000 EUR/monthOffered salary based on relevant work experience starting from 2000 EUR brutto/month
  • Start date: ASAP
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

Natek Slovakia is looking for Senior SAP Basis Expert to join our team located in Košice.

As a SAP Basis Delivery Lead Level III you will be responsible for:

• Service Level Management, Capacity Management (perform capacity checks and provide trend analysis as required)
• Availability Management (Regular checks, availability reports and investigation of reported outages on regular basis)
• Problem Management, Incident Management and Escalation (act as an escalation engineer, own the Root Cause Analysis (RCA) and the technical solution)
• Perform manual and automated monitoring, maintenance with or without 3rd party tools
• Troubleshooting and resolution of incidents using preferred ticketing tool of the client's Change Management (act as Change Supervisor)
• Release Management (perform a proper handover into production of new applications/services)
• Configuration Management
• DB configuration and patching, backup and disaster recovery management
• Provide technical support and leadership in a complex SAP environment
• Work with other domains to establish implementation of plans for SAP changes, projects, implementations, backup and recovery
• Lead and participate in SAP projects and complex changes, such as new implementations, transitions, migrations, upgrades, conversions etc.
• Manage/consult on the architecture and design of HW and SW within the client's environment
• Develop, implement and ensure compliance of technology standards and solutions

Employee perks, benefits

• Dedication to support you in your career growth
• Competitive salary
• International work environment
• Flexible Work Hours
• Referral Program
• Private Health Care
• Benefit Plus / MultiSport Card
• Regular NATEK events

• Relocation Bonus
+ some benefits may be affected by current public health & safety restrictions

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

SAP Basis - Advanced
Linux OS - Advanced
SAP HANA - Advanced
Oracle Database administration - Advanced
SAP S/4 HANA - Advanced

Experience in the position/sector

SAP Basis Administrator

Number of years of experience


Personality requirements and skills

• Post-secondary education in Information Systems, Computer Engineering, Electrical Engineering or related field of studies
• Experience and knowledge of SAP R/3 basis administration including system installations, upgrades, system migrations, back-up/recovery, performance tuning, system monitoring
• Thorough understanding of system operating environments and database management including UNIX, Linux, AIX, Windows, TCP/IP and ORACLE, SAP HANA
• Good understanding and knowledge of one or several of the following SAP products: R/3, BW/BO, SCM, APO, CRM, SRM, PI/XI, PO, MDM, Enterprise Portal, Solution Manager, HANA
• Excellent analytical and problem solving skills, proactivity to identify potential problems in Customers SAP environment
• Strong consulting skills
• Excellent communication skills
• Experience with formulating overall strategies and operational solution would be an advantage
• Deep understanding of business environment and IT processes (ITIL)
• Leadership qualities: integrity, attention to detail, service oriented, goal oriented
• Fluent in English


Brief description of the company

Join one of the most sought-after companies that specialize in IT outsourcing business.

Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.

Number of employees

500-999 employees


Contact person: Ivica Pobehova
Tel.: +421905361583
E-mail: send CV