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Customer Support Officer - English Speaker (night shift)

Multitude (Global IT Services s.r.o. as part of Multitude Group)

Informácie o pracovnom mieste

  • Miesto práce: Bratislava
  • Základná zložka mzdy (brutto) a ďalšie odmeny: 1 750 EUR/mesiacBasic salary is from 1750EUR gross monthly. But it might be higher based on your experience.
  • Termín nástupu: by agreement
  • Druh pracovného pomeru: plný úväzok

Náplň práce, právomoci a zodpovednosti

- Provide superior professional customer service whilst dealing with all inquiries regarding the company’s products and services;
- Ensure that company’s accounts are opened per the company’s product and service guidelines;
- Building a rapport with the customers whilst addressing any issues relating to any of the company’s products;
- Identify selling opportunities after analysing the customer’s needs;
- Assistance with gathering of data/information for the company (via phone, e-mails, chat, video call or any other agreed communication channel).

Zamestnanecké výhody, benefity

- The opportunity to work in a dynamically international evolving company;
- Opportunities for growth, realization of own ideas and further training;
- Professional and attentive environment;
- Other company benefits (performance-based bonus scheme, company events, transport solution for night shifts whenever the public transport is not available, internal development training sessions).
- Feel that we believe in the development of our employees through training, education and by providing conditions which lead to increased productivity, motivation, performance and engagement
- Join a fast and growing international finance company
- Enjoy a friendly and collaborative atmosphere with supportive teams in a fun startup-like culture
- Be offered a competitive salary, benefit packages and other additional perks
- Have fun at work.

Informácie o výberovom konaní

We actively strive to create the right environment and provide the right tools for our employees to enjoy their work and to thrive.

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

nadstavbové/vyššie odborné vzdelanie
vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa

Vzdelanie v odbore

Telekomunikácie

Jazykové znalosti

Anglický jazyk - Pokročilý (C1)

Ostatné znalosti

Computer skills - Expert

Osobnostné predpoklady a zručnosti

- Fluent in both English oral and written. Fluency in any other languages would be considered an asset.
- Previous working experience in a similar environment is a plus.
- Computer skills.
- Team player and customer oriented.
- Willingness to learn and expand horizons.

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Global IT Services is part of Multitude Group which was established in Finland in 2005. Rebranded from Ferratum to Multitude in 2021.

Multitude is an international provider of digital financial services, building a financial ecosystem that transcends the hassle of physical banking and complicated financial transactions into a paperless, borderless, and real-time experience for our customers.

In Bratislava we have largest technological center of the group (approx. 160 SW engineers, PMs, analysts etc.) providing front & back-end development to our systems. We are working on our next-generation customer-facing web platform and related internal applications for 20+ countries around the globe in which we operate.

Počet zamestnancov

500-999 zamestnancov

Adresa spoločnosti

Global IT Services s.r.o.
Prievozská 4
821 09 Bratislava
https://www.multitude.com/