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Remote - Sales Customer Support Representative (French/Dutch or German)

Multilingo Recruitment Sl

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: From 1 350 EUR/monthbonus
  • Start date: 25-10, 11-11,01-12
  • Contract type: full-time, part-time

Job description, responsibilities and duties

Sales & Customer Support Agent (French/Dutch/German)
Bratislava, Slovakia

Our client is a world market leader in innovation, technology and design. They constantly create new products through an array of fields in addition to expanding the markets they reach. If you thrive on challenges and are excited by a fast pace working environment, the
apply to join their Sales and Customer Support team in Slovakia.
You will be representing the company in the best possible way by delivering an outstanding customer experience. You will be an expert in the company´s products and brand values. One of your key tasks is to be both a brand ambassador as well as the voice of the customer, giving constant feedback to the company´s product- and design teams. Also, as part of your sales duties you will be responsible for growing revenue by cross-selling and upselling. Other important aspects are adhering to legal requirements such as GDPR and PCI and to strive for First Contact Resolution and resolve customer queries.



Who you are
• You ideally have some experience in the customer service or contact center industry
• You speak (near-) native level French or Dutch or German (C1/2) + intermediate English (B1/2)
• Any other language is considered a bonus
• You are passionate about customer satisfaction and have the ability to connect with
customers, build rapport and show empathy
• Can communicate clearly and effectively
• You are a team-player with good organization skills and a “can-do” attitude
• Good computer skills and MS Office experience

What is offered
• A Permanent Contract (indefinite)
• A competitive salary of €15.500/16.500,- + bonus/commissions
• Food vouchers worth €1.200,-
•Introducing a commuting allowance €50 Per month (€600 per annum for 100% in the office)
• Excellent working from home allowances €50 per month (€600 per annum for 100% working from home)
• Ongoing training and development opportunities in a high growth environment
• An outstanding work location and office facilities near Bratislava
• Flexible working options (remotely in Slovakia or office based)
• Part-time working is available

Employee perks, benefits

• A Permanent Contract (indefinite)
• bonus/commissions
• Food vouchers worth €1.200,-
•Introducing a commuting allowance €50 Per month (€600 per annum for 100% in the office)
• Excellent working from home allowances €50 per month (€600 per annum for 100% working from home)
• Ongoing training and development opportunities in a high growth environment
• An outstanding work location and office facilities near Bratislava
• Flexible working options (remotely in Slovakia or office based)
• Part-time working is available

Information about the selection process

Fast recruitment process
Starting dates
25/10
11/11
01/12

Company on whose behalf the position is being filled

Other administrative and support service activities

Our client is a world market leader in innovation, technology and design. They constantly create new products through an array of fields in addition to expanding the markets they reach. If you thrive on challenges and are excited by a fast pace working environment, the apply to join their Sales and Customer Support team in Slovakia. You will be representing the company in the best possible way by delivering an outstanding
customer experience. You will be an expert in the company´s products and brand values. One of your key tasks is to be both a brand ambassador as well as the voice of the customer, giving constant feedback to the company´s product- and design teams. Also, as part of your sales
duties you will be responsible for growing revenue by cross-selling and upselling. Other important aspects are adhering to legal requirements such as GDPR and PCI and to strive for First Contact Resolution and resolve customer queries.

Requirements for the employee

Candidates with education suit the position

Primary education

Language skills

French - Advanced (C1) or Dutch - Advanced (C1) or German - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

Multilingo Recruitment is an International business recruitment agency. Whether you are a startup or multinational company the company can support you with your -international- recruitment, finding you the perfect match for your business. The multilingual team has vast experience in Europe & LATAM.