Práca SME
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Customer Service (m/w)

Mercurtrade Holding k. s.

Information about the position

  • Place of work: Petržalka, Slovakia, Bratislava (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 400 - 1 700 EUR/monthBrutto salary to be agreed based on experience.
  • Start date: as soon as possible
  • Contract type: full-time, agreement-based (Temporary jobs)

Job description, responsibilities and duties

Your responsibilities
• Customer perspective:
o Handling of incoming inquiries and orders
o Communication with customers on daily basis – mostly per e-mail
o Coordination of delivery dates with customers and inhouse
• Logistics perspective:
o Tracking of incoming shipments and updating internal systems
o Coordination of goods on the way and goods on stock to have them available for delivery on time
o Cooperation and communication with warehouse
o Preparation and coordination of dispatches for customers
o Evaluating transportation options and transport booking
o Tracking of deliveries to customers

Employee perks, benefits

• Flexible working hours
• Home office after 3 months of training period in office
• Possibility to get adjustable table, anatomic chair and monitor also for home office
• Company trips and events, Christmas dinner
• Regular fresh organic fruits, organic farm products & coffee in the office
• Year-end Bonus system based on performance

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Elementary (A2) and English - Upper intermediate (B2)

Other knowledge

Microsoft Office - Skillful

The position is suitable for a fresh graduate



Brief description of the company

We are a dynamically growing trading and production company with branches in Bratislava, Pezinok, Senec, Munich, Shanghai and Vienna. For our customers in the fields of mechatronics, automotive and automation, we procure electronic components, plastic and metal parts from Asia and Eastern Europe and manufacture assemblies in Bratislava.

Number of employees

50-99 employees