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Business Support Coordinator/Receptionist


Bold thinking. Bolder actions. We are Medtronic.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.

In everything we do, we are engineering the extraordinary.

A Day in the Life
Pro-actively analyses and performs complex and diverse administrative tasks and manages the reception. Daily activities may include interaction with high-level contacts and exposure to sensitive information requiring considerable use of tact, diplomacy, discretion and judgment:
  • Welcoming and looking after designated office visitors in a friendly manner and providing general support to visitors
  • Answering calls from the main switchboard and maintaining polite and professional communication via phone, e-mail, and mail
  • Provides general administrative support including preparing communications, maintaining schedules, assisting with onsite meetings when required
  • Compiling and submitting hard copy office corporate expense
  • Devising and maintaining office systems to deal efficiently with paper flow
  • Organizing and storing paperwork, documents and computer-based information
  • Work closely with other Business Support Coordinators across the region and collaborating on projects as and when required
  • Covering other business support colleagues during busy periods, vacation and sickness
  • Manage incoming & outgoing couriers as well as incoming mail / post
  • Manage office stationery and supply inventory
Assisting all the employees with general ad-hoc administrative tasks including copying, faxing, preparing meeting and training rooms amongst others where relevant.

Required Skills
  • Electronic meeting/calendar coordination
  • Advanced communication skills (written & verbal)
  • Telephone techniques and etiquette
  • Strong computer skills – PowerPoint, Excel, Word and HR Information System
  • Organizational skills; attention to detail, ability to plan and prioritize
  • The ability to work on own initiative and to tight deadlines
  • An understanding of confidentiality issues and the use of discretion
  • Honesty and reliability
  • Ability to multitask
  • Time management
Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
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