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Quality Applications Support Engineer

ManpowerGroup Slovensko s.r.o.

Information about the position

  • Place of work: Košice
  • Basic wage component (gross) and other rewards: 2 300 EUR/monthThe salary indicated is a tentative estimation and the final salary will be agreed after an interview, once we will find out more about your experience, skills and personality.
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

You will:

• provide Incident Management and Service Request support
• provide support for Problem Management, Operational Change & Configuration Management, System Administration and Validation (SDLC/CSV), Knowledge Management, Service Asset & Configuration Management and the Continuous Improvement Process
• provide support with 2nd Level services around Quality Applications.

Employee perks, benefits

• Business mobile (also for private calls) and laptop
• Company bonus (based on company financial results)
• Referral bonus depending on level of person referred
• Heath-/Dentalcare costs coverage (up to 250EUR/year)
• Allowance for foreign languages classes/sport and leisure activities (up to 200EUR/year)
• 3 sick days per calendar year
• Social events (team-buildings and team-dinners)
• Flexible working hours
• Home Office

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

Swiss IT consulting company which provides proffesional services.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Personality requirements and skills

• Good analytical and communication skills
• Good documentation and presentation skills
• Comfortable in interacting with various stakeholders on different seniority levels remotely
• Fluent English (spoken & written)

Must have:
• Degree in IT, engineering, scientific field, or similar
• We are looking for a good Team mix of experienced and talents with minimum 2+ years of experience in software development, implementation, maintenance, troubleshooting
• Passion for automation and technology, ability and willingness to learn new technology in a fast-paced environment
• Profound technical understanding in one or more of the following areas (the more the better): MS SQL Server & DB, PHP, C#, Oracle DB, Linux OS, Windows OS, MS Azure Products
• Working knowledge of one or more modern programming and scripting languages: Java, C, C++, Python, etc.
• Familiarity with working in an Agile environment

Nice to have:
• ITIL knowledge and certification
• Knowledge of regulated Industry (Quality) in areas such as ISO 13485, GMP, FDA CFR21
• SDLC Framework (CSV) & good documentation practices (GDP)
• IT Service Management Tools (ServiceNow)
• Architecture skills
• IT planning and project management
• External vendor engagement

Experience with one or more of the following systems is desired:
• Quality Management Systems, like ETQ Reliance (ETQ)
• Computer Aided Quality System (CAQ), like BabtecQ (Babtec)
• Data Integrity Software, like Compliance Builder (Xybion)
• Audit Tracking Management System, like ATMS (Pysis)
• Learning Management Systems (LMS), like ComplianceWire (UL)


Brief description of the company

Manpower helps individuals and companies in 73 countries in the world to find their way in a floating world of work. No other agency has so much experience and proficiency. Almost 60 years on the market in the sphere of personnel services, recruitment, personnel leasing, training and consulting is a good guarantee that we can find the best solutions for you.

The company is a holder of a licence to offer recruitment services.

Number of employees

100-149 employees