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Digital Platform Specialist (AJ Speaking)

ManpowerGroup Slovensko s.r.o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 400 EUR/monthNegotiable - Based on skillset and interview outcome
  • Start date: ASAP
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

Are you skilled in communications with various users? Do you like to help other people with their issues and needs? Are you passionate about information technology industry?

Our client, an internationally renowned company in the field of marketing and e-commerce. Client is expanding his Support Team, and they are looking for a new Digital Platform Specialist`s, Russian and English speaking for Central Europe.

Responsibilities:

• Provide consulting to Exponea users through live chat or other channels if needed, covering topics such as:
- product and technical questions about the Exponea platform and related technologies (Shopify, Google BQ, push notifications)
- questions about different marketing related topics (e.g. emailing)
- helping our clients understand how to create reports, segmentations, campaigns or analyses in their respective projects
• Diagnose requests, walk customers through the problem-solving process and/or refer the most specialized cases to experts
• As an expert, provide help to other consultants with advanced use-cases
• Work during business hours 9AM-5PM

What are they consider an asset:
• Understanding of the link between frontend and backend, network requests
• Basic understanding of programming (algorithms, conditions, cycles)
• More than 1 year of experience in SaaS company

Employee perks, benefits

• Home-office, flexible hours,
• Friendly company culture, employee assistance with counselors, annual events
• Personal development, workshops, education, access to courses (Udemy courses)
• Performance bonuses
• Lunch vouchers, Pension scheme and healthcare plan
• Refferal bonus

Information about the selection process

English speaking employee work time is from 1PM to 10PM.

Company on whose behalf the position is being filled

Advertising and market research

Our client is a technology company that works with global e-commerce leaders and other top companies from all over the globe. Creators of an internationally renowned Digital Experience Platform.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Other knowledge

HTML - basic
JavaScript - basic
CSS - basic

Number of years of experience

5

Personality requirements and skills

• Problem solving skills (from identification to resolution)
• Analytical thinking and ability to learn quickly
• English language (advanced or native level)
• Russian language (advanced or native level)
• interest in data analytics and online marketing
• Know how to communicate and build relationships over time with clients
• Previous work experience in a client facing role, support or in marketing

Advertiser

Brief description of the company

Manpower helps individuals and companies in 73 countries in the world to find their way in a floating world of work. No other agency has so much experience and proficiency. Almost 60 years on the market in the sphere of personnel services, recruitment, personnel leasing, training and consulting is a good guarantee that we can find the best solutions for you.

The company is a holder of a licence to offer recruitment services.

Number of employees

100-149 employees

Company address

ManpowerGroup Slovensko s.r.o.
Landererova 12
811 09 Bratislava - mestská časť Staré Mesto
http://www.manpower.sk

Contact

Kontaktná osoba: Peter Surový
E-mail: poslať životopis