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Customer Care Representative (with fluent English)

ManpowerGroup Slovensko s.r.o.

Information about the position

  • Place of work: Košice
  • Basic wage component (gross) and other rewards: From 1 050 EUR/monthActual salary is likely to be higher based on skills, knowledge and experience. Additional compensation may be paid for shift working.
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

Are you looking for a job opportunity where you will be able to communicate daily in English language, provide support to customers and work in an international environment? If so, send us your CV! :) And become a part of a company, which has reshaped the world of technology, media and telecommunications.

What you will do:
- communicate with customers from America and Canada on a daily basis
- provide helpful information to customers and resolve their inquiries with product/service via phone and e-mail
- build strong and positive relationship with customers

Employee perks, benefits

- salary from 1050 € to 1320 brutto per month - based on your skills, knowledge and experience, additional compensation may be paid for shift working
- an opportunity to work in a dynamic international environment
- planned shifts (focus on afternoons, evenings and night shifts)
- training programs
- a great chance to obtain experiences and personal growth
- package of financial and non-financial benefits (Special occasion contribution, Universal vouchers, Compensation for income loss due to sickness, Meal contribution, Special working time contribution, Relocation package, Cultural activities, Sports activities, Company events, Life insurance, Referral bonus)
- suitable also for fresh graduates

Information about the selection process

Please include the following text in your application (GDPR acknowledgement) :

In accordance with the General Data Protection Regulation 2016/679 (hereinafter “GDPR”), I declare that have read and understood the content of the Privacy Notice, which was provided to me for my perusal and which is available at https://www.manpower.sk/manpower/sk/...
I hereby acknowledge the following:
(i) my personal data will be processed by company ManpowerGroup Slovensko s.r.o., having its registered office at Lazaretská 8, 811 08 Bratislava, Slovak Republic, ID No.: 35958898, registered in the Business Register kept by District Court Bratislava I, Section: Sro, Insert No. 37879/B (hereinafter the “Controller”) in full compliance with all legal regulations, in the manner and scope delineated in the Privacy Notice; and
(ii) in case I need more information on the processing of my personal data or wish to exercise my rights, I can contact the Controller using the contact details specified in the Privacy Notice or on gdpr@manpower.sk.

Company on whose behalf the position is being filled

Telecommunications

Global Telecom Company

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- fluent English
- ability to communicate clearly and professionally
- patient and friendly attitude
- flexibility (working on shifts)
- ability to work in multi-cultural global environment
- developed sense of integrity and commitment to customer satisfaction
- technical knowledge is an advantage

Advertiser

Brief description of the company

Manpower helps individuals and companies in 73 countries in the world to find their way in a floating world of work. No other agency has so much experience and proficiency. Almost 60 years on the market in the sphere of personnel services, recruitment, personnel leasing, training and consulting is a good guarantee that we can find the best solutions for you.

The company is a holder of a licence to offer recruitment services.

Number of employees

100-149 employees

Company address

ManpowerGroup Slovensko s.r.o.
Lazaretská 8
811 08 Bratislava
http://www.manpower.sk

Contact

Contact person: Slavomíra Zlúkyová
E-mail: send CV