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EMEA PSPD Vendor Manager

Lenovo (Slovakia) s.r.o.

Information about the position

  • Place of work: Landererova 12, Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 2 400 EUR/monthBase gross monthly salary starts from 2400 EUR. The final offer could be, of course, negotiated higher than the advertised minimum - it all depends on your experience! In addition, there is also variable part (a bonus) in value of 12% of your annual earnings.
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

This EMEA Partner Sold Partner Delivered Vendor Manager role is primarily a delivery and operations role, but also contains relationship management and discovery of new opportunity. Interacting with the Lenovo Service Partners, managing relationships and performance and to provide guidance, governance and reporting on performance KPIs. This activity will include, monitoring and tracking performance metrics, identifying trends where Service Partners are on or off track and ensuring adequate plans in place to consistently met performance targets.

This role reports to EMEA Service Delivery Director based in Bratislava.


• Bridge the gap between delivery and sales to support the growth of Lenovo Services within the partners business.
• Direct partner engagement to assure combined business excellence.
• Review performance KPIs on a weekly, monthly, and quarterly basis
• Identify any off-track areas and drive recovery
• Ensure Service Providers adhere to agreed training and certification programs
• On-board any new Providers; ensuring education of program expectations and KPI tracking
• Identify performance improvement opportunities
• Drive consistent BMS meetings and MBR reviews
• Work with sales teams on new partner opportunities
• Maintain and manage good working relationships with partners
• Ensure adherence to scope of works deliverables to end customers via partners

Employee perks, benefits

• Opportunities for career development & growth
• Access to various training
• Performance-based rewards
• Flexible working environment (combination of working from home/office)

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

Position Requirements

• Experience in partner channel management, deep understanding of the partner business, ability to develop best solution for the Customer
• Experience in Services Sales, ability to identify opportunities to sell Lenovo products and Services


Brief description of the company

Lenovo is an innovative, international technology company formed as a result of the acquisition by the Lenovo Group of the IBM Personal Computing Division.

As a global leader in the PC market, we develop, manufacture and market cutting-edge, reliable, high-quality PC products and value-added professional services that provide customers around the world with smarter ways to be productive and competitive.

We base our success on our customers achieving their goals: productivity in business and enhancement of personal life.

Number of employees

500-999 employees